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The Centers · 11 hours ago

Human Resources Generalist

Cleveland, OH

Full-time

Onsite

Entry Level

2+ years exp

The Centers is a service-oriented organization providing health, family, and workforce services in Greater Cleveland. They are seeking a Human Resources Generalist to support various HR functions, collaborate with teams, and enhance employee experience through effective HR practices.

Health CareNon ProfitWellness

Diversity & Inclusion

Responsibilities

Serve as a point of contact for employee inquiries and concerns, offering guidance on policies and procedures

Assist in resolving conflicts and facilitating discussions between employees and management as necessary

Assist in conducting employee investigations related to workplace concerns, grievances, or policy violations

Actively participate in initial progressive discipline meetings to address performance issues or policy violations

Collaborate with the recruitment team to understand staffing needs and support the interview and selection process when needed

Act as a backup to the Talent Specialist by completing fingerprinting in the BCI system for candidates and current employees

Assist with completing, reviewing, and approving HRIS action items as directed

Aid in onboarding new employees to ensure a smooth transition into the organization

Support the performance management process by collecting and analyzing performance data to identify trends and recommend improvements

Ensure compliance with labor laws and internal policies and assist with policy updates as necessary

Actively work towards delivering high-quality employee experience, co-creating this experience with team members at all levels of the organization

Manage employee information in relevant databases to ensure accuracy, including personal data, compensation, benefits, attendance, and termination information

Collaborate with the HRIS Analyst to compile reports and seek opportunities for automation and employee self-service

Assist with conducting regular audits on staff files, HRIS data, and benefit elections, working closely with team members to validate information and implement necessary changes. Identify areas for process improvement as needed

Administer employee surveys using the designated survey system. Review and monitor responses, escalating concerns to the appropriate individuals to ensure timely addressal. Prepare reports by collecting, analyzing, and summarizing data and trends

Work with the HR Business Partner to coordinate organization-wide employee recognition programs, ensuring a high-quality experience for recognized employees

Complete special projects by clarifying objectives, setting timetables, conducting research, organizing information, and fulfilling necessary transactions

Assist in facilitating open enrollment for wellness benefits

Respond to vendor FMLA requests to assist with prompt processing, monitoring, and management of leave administration

Collaborate with the HR Business Partner to address employee safety concerns. In the event of an incident or accident, work with the manager to facilitate the employee's return to work as soon as possible

Partner with the HR Business Partner to plan staff activities that promote team building and connection, approaching all tasks creatively and collaboratively to ensure the success of events and celebrations, including all-staff events, milestone celebrations, summer events, and Veterans' Day

Support the organization in utilizing the SLII model by providing advice and direction in alignment with its principles

Collaborate closely with management and employees to enhance work relationships, boost morale, and increase productivity and retention

Attend training sessions and seminars to stay updated on Human Resources laws, regulations, and trends

Serves on various committees and teams

Participates in providing training to people leaders and employee groups

Participates in various HR projects as assigned

Other related duties as assigned

Qualification

Human Resources experienceHRIS software proficiencyMicrosoft Office SuitePHR certificationAnalytical thinkingCommunication skillsInterpersonal skillsOrganization skills