WHSmith North America · 1 day ago
Customer Service Associate at Harry Reid Airport
WHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion.
Retail
Responsibilities
Handles each customer in a courteous and gracious manner
Maximize sales by achieving add-on sales and recommendations
Knowledge of the store’s stock; stock varies by store location
Assists in the upkeep of the store by maintaining store displays and merchandising
Assists with inventory and receiving of merchandise
Replenish backstock to maintain appropriate levels of merchandise on the floor
Markdown merchandise as needed
CSA’s may be designated as a Keyholder- Keyholders are assigned the responsibility of having keys to store. They will be trained to close the store – they may not open the store
Other duties may be assigned
Qualification
Required
1 year + retail sales and/or cash handling experience
Excellent communication and people skills
Ability to multitask and problem solve
TAM Card may be required depending upon location
Additional Security clearance may be required depending upon location
Satisfactory Criminal Background Check and Drug Testing May be required depending upon location
Limited sitting
Frequent standing, walking, climbing, crouching, bending, pushing, or pulling
Normal or corrected vision and hearing
Can distinguish varying or specific colors, patterns, or materials to assist customers
Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures
Typically, indoors
Typically, in a consistent temperature
Use of fine motor hand functions
Lift 0-60 lbs with or without reasonable accommodation
Benefits
Medical, Dental, and Vision Insurance
Employer-Paid Life Insurance
Disability Insurance
Paid Time Off
Paid Parental Leave
401(k) with company match
Employee Discount
Dental insurance
Health insurance
Vision insurance
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Recent News
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