4myBenefits ยท 1 day ago
PlanSource Implementation Specialist
4myBenefits is a leading provider of benefits administration and enrollment software, seeking a PlanSource Implementation Specialist to support benefit administration configuration. This role involves client interaction, project management, and various aspects of the software implementation process, ensuring smooth operations and effective solutions for customers.
Responsibilities
Function as the vital information source between 4myBenefits and our clients
Establish and maintain effective relationships with our clients, primarily through phone and email
Manage deadlines and progress to ensure the project is delivered on time
Organize, gather, and ensure all documentation/information is available to all parties
Provide effective administrative support
Configure the back-end technology for the benefit administration platform
Responsible for conducting various aspects of the software implementation process, including configuration, testing, training, and presentation of software to clients
Ability to thoroughly learn applicable software tools
Creation and configuration of new client websites (using third-party software)
Testing and auditing of configured software to ensure proper functioning
Qualification
Required
PlanSource system configuration experience
1-4 years of professional experience
Insurance or healthcare industry knowledge
Strong project management, excellent communication, and organizational skills
Detail orientation and timeliness
Ability to prioritize, manage workload and be an initiative-taker
Proficiency in Microsoft Word, Excel, and PowerPoint
Preferred
Bachelor's degree in business administration, marketing, or related field