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Charles River Community Health · 1 day ago

Associate Director of Human Resources

Brighton, MA

Full-time

Hybrid

Lead/Staff, Director/Executive

$73K/yr - $101K/yr

Charles River Community Health (CRCH) is dedicated to partnering with individuals and families to promote healthier lives through equitable primary healthcare. The Associate Director of Human Resources plays a crucial role in developing and executing HR strategies that align with the organization's mission and goals, while fostering employee engagement and culture across departments.

Health CareHospitalMental HealthNon Profit

Responsibilities

Partner with the Director of HR to develop, implement, and refine HR strategies, policies, and initiatives

Serve as a trusted advisor to managers and staff, promoting a culture of collaboration, engagement, and professional growth

Support Director of HR with employee relations matters, acting as a trusted advisor for problem resolution and maintaining a positive work environment, while remaining in compliance with legal regulations and internal processes

Provide guidance to managers on employee relations issues, performance concerns, conflict resolution, and progressive disciplinary action

Collaborate with department leaders to assess staffing needs, workforce trends, and retention opportunities

Collaborate with hiring managers across the health center to ensure strategic candidate screening, effective interviewing processes, and clear communication. Document key variables to enable future data driven hiring decisions and move CRCH to a “hiring the right fit” model

Support recruitment processes by coordinating onsite interviews and shadowing days with hiring managers, including preparing staff for participation in interviews and facilitating on day of interviews

Develop behavioral interview guides and tools, including customized forms with feedback and rating sections, to set managers up for hiring success

Work with hiring managers to design and implement role-specific interviewing, onboarding, training, and development tools and processes

Collaborate with leaders to identify training, development, and coaching needs across the organization

Assist in building career development pathways and departmental succession planning strategies

Provide regular coaching for select managers and targeted coaching for those in need of development, with timelines and metrics to track progress

Meet with internal candidates applying for management roles to assess their readiness, provide feedback, and ensure alignment with hiring manager expectations

Deliver individualized training for new and newly promoted hiring managers on hiring processes, performance management, payroll workflows, progressive discipline, ATS utilization, and other essential HR systems and processes

Work with HR Generalists to develop and deliver bi-monthly leadership training workshops and peer learning round tables, to support manager development of the essential skills for leadership success

Monitor and update job descriptions as needed, ensuring alignment with organizational goals, and provide guidance to recruiters when necessary

Guide the Internship Coordinator and relevant hiring managers to strategically and proactively plan for grant funding and additional staffing

Provide support to HR with design, execution, and evaluation of organization-wide culture and engagement initiatives to enhance staff satisfaction and retention

Perform additional duties as assigned by the Director of Employee Relations and Human Resources, Chief Operating Officer, or designee

Qualification

HR strategy developmentEmployee relationsRecruitment strategiesWorkforce developmentHRIS knowledgeATS knowledgeAnalytical skillsProject managementCommunication skillsOrganizational skills

Required

Bachelor's degree or equivalent work experience required

Alignment with CRCH's values required

Belief that everyone, regardless of social, cultural, or economic status, should receive superb health care services

Demonstrated effective recruitment and retention strategies required, and a plus if within a CHC context

Proven experience achieving organizational placement goals for two consecutive fiscal years, required

Established history of developing innovative recruitment strategies, building healthy pipelines and talent pools, and proven experience streamlining processes and creating efficiencies to inform ongoing work

Must be a continuous learner, self-starter, and confident in own ability to lead recruitment efforts and retain high-performing staff

Must be self-reflective, open to feedback, and speak transparently in order to achieve buy-in

Must be available to meet regularly with managers, staff, and team members to support work in employee relations, workforce development, benefits, and HR operations

Must be highly organized with the capacity to manage work and priorities autonomously

Advanced knowledge of PowerPoint, Excel, Word, Microsoft Outlook, Email, and Calendar required

Advanced knowledge of ATS, HRIS, and Payroll systems required

Ability to manage confidential and sensitive information required

Excellent problem solving, follow up, assertive project management and analytical skills required

Must be 'hands-on,' roll-up-your-sleeves, meet deadlines and bring projects over the finish line in order for the health center to succeed

Must believe in the work we do at CRCH, with a strong passion to serve underserved populations in diverse settings