Durham Exchange Club Industries, Inc. · 2 days ago
Assistant Manager Internal Programs
Durham,NC,US
Full-time
Onsite
Senior Level
5+ years expDurham Exchange Club Industries, Inc. is seeking an Assistant Manager for Internal Programs to coordinate rehabilitation services and manage the Enrichment Center's activities. The role involves overseeing client caseloads, ensuring compliance with regulations, and facilitating community engagement initiatives.
LogisticsNon ProfitPackaging Services
Responsibilities
Coordinate DECI rehabilitation programs, services and assist with Program Services staff
In cooperation with manager, coordinate all aspects and activities of the Enrichment Center, through subordinates to utilize individuals’ skills and maximize vocational independent living skills achievements
Work cooperatively and professionally with DECI staff, clients, and outside agency personnel
Make sound decisions based on conclusions for which there is little precedent
Consistent diligence related to new opportunities for DECI to provide activity-based services that would benefit DECI clients as well as DECI as new funding or services become available
Oversee assigned caseload of clients, ensuring all documentation, including yearly plans, quarterlies, personal data, and consents are kept up to date and correctly filed electronically
Implement and oversee meaningful day activity curriculums to ensure client engage and satisfaction
Create community engagement activities and classes in the Enrichment Center to further expand the knowledge of DECI services to the community
Sign off and review weekly service grids for all applicable services, ensuring accuracy and standards are met for each
Assist with training new staff with fully understanding expectations related to grid recording and documentation
Assist with coordinating meaningful community outings based on educational opportunities and client interests
Act as a point of contact for other organizations interested in working together on mutual activities
Maintain current knowledge of all applicable laws and regulations
Especially CARF standards and funding agency requirements
Monitor and consult with manager regarding adherence to funding-source requirements
Ensure 100% compliance for all programs and services
Maintain contact and good relations with services agencies, other rehab programs, as well as local and state-wide provider networks
May act as designated representative and spokesperson for DECI at the discretion of Program Services Manager and/or Administration
Follow Programs Services Staff Assistant Manager’s expectations as outlined in the Programs Staff Expectations document
Immediate report concerns or incidents regarding clients or staff to the Program Services Manager
Assist manager in supporting, explaining, and implementing policies, interventions, manuals, and tools to assist staff with client-related issues
Assist with internal programs auditing, peer reviews, and quality improvement efforts; especially around validity of data
Responsible for the accuracy, timeliness, and confidentiality of all information maintained in assigned client files
Assist Program Services Manager with training new hire Service Coordinators and EC staff
Advise manager on staff issues, make recommendations as requested
Assist with staff evaluations, Handle routine personnel issues among staff in accordance with legal standards and DECI procedures
Approve and sign off on EC staff Timesheets, ensuring accuracy and monitoring of PTO accruals
Ensure all assigned staff training and credentialing for Medicaid is kept updated, including quarterly supervisions for all non-QP assigned staff
Seek out development opportunities
Participate in staff development activities
May assist with persons with disabilities, including restraining in an emergency (if NCI certified)
Other duties as assigned
Qualification
Required
Minimum four-year college degree in related field (psychology, rehabilitation, counseling, education, public administration, etc.)
Minimum five years successful supervisory experience in a related position
Counseling, teaching and managerial experience with services coordination
Problem-solving and organizational abilities as evidenced by past experience
High degree of judgment and ingenuity required in dealing with complex factors not easily evaluated
Experience with, and commitment to vocational rehabilitation of individuals with disabilities
Excellent analytical, organizational, leadership and managerial skills
Initiative and responsibility to deadlines and job demands will be important
Flexibility to adapt to varied requests & interrupted schedules
Excellent communication skills, ability to work cooperatively with all levels of individuals
Ability to provide conflict resolution and remain unbiased
Familiarity with funding sources, grant writing and programs/services proposals
Knowledge of rehabilitation programs/resources, community resources, support service agencies and applicable industry & government regulations
A valid driver's license and reliable transportation
A personal vehicle may be needed for some tasks
Preferred
Master's degree preferred
Company
Durham Exchange Club Industries, Inc.
DECI is a private, non-profit corporation operating a community-based vocational rehabilitation program.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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