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NR Consulting · 1 week ago

Payment Receipts Processor (Contractor)

New Haven, CT

Full-time, Contract

Hybrid

Mid Level

3+ years exp

NR Consulting is a company specializing in financial services, and they are seeking a detail-oriented Payment Receipts Processor. This role involves streamlining payment processing, handling complex financial cases, and ensuring excellence in customer service through various responsibilities including payment processing and account reconciliation.

ConsultingInformation TechnologyStaffing Agency

Responsibilities

Completing payment processing through multiple medias (checks, bill pay, pay by phone, reports, bank files, online bank portals, etc)

Rectify bank processing errors, anomalies, and return bank items through various reports. Maintain banking reports for accurate processing. Update banking information when required

Research and complete rejected cash and insufficient fund return. Isolate and resolve discrepancies within the organization as well as with our banking files

Perform transactional analysis and audit preparation for compliance as well as customer inquiries. Compile historical accounting records and create clear correspondences to represent policy activity

Perform billing quotes and maintenance, including Premium on Deposit, and government allotment. Ensure payment plans are accurately executed

Initiating and maintaining EFT and other electronic payments. Ensure proper automation of payment and allocation from the bank information provided

Completing and creating correspondences to improve our customer service excellence. Communication with our field force and clientele regularly. Maintaining frequent and open line of communication regarding specific policy inquiries

Ensure compliant and timely reporting of payments

Collaboration on process improvements and payment enhancements. Providing constructive feedback to better the departmental productivity

Completion of departmental reports and account reconciliations; including the general ledger, bank files, Page Center X and Web Focus Reports

Other job related duties

Qualification

Insurance industry experienceAnalytical skillsProblem-solving skillsBasic accounting skillsLife70IngeniumPrioritizeMultitasking abilityCommunication skillsTake initiativeFast-paced environment