General Manager jobs in United States
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Broad River Retail · 13 hours ago

General Manager

positionPortland, ME
timeFull-time
remoteOnsite
senioritySenior Level
date5+ years exp

Broad River Retail is an organization focused on integrity, diversity, and creating memorable experiences. The General Manager is responsible for driving sales performance, leading a team of consultants, and ensuring high standards in customer experience and showroom operations.

Consumer GoodsFurnitureHome DecorRetail
Hiring Manager
Taylor W.
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Responsibilities

Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers’ needs and strive to exceed their expectations
Recognize others’ values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

Qualification

Furniture sales managementRetail managementLeadershipAnalytical skillsTechnology proficiencyProblem-solvingTime managementInterpersonal skillsCommunication skillsPresentation skills

Required

Minimum 5 years of experience in furniture sales management, including store-level general management
Proven success in high-volume, fast-paced, commission-based retail environments
Strong leadership background with experience managing teams of 10+ associates
Excellent interpersonal, communication, and presentation skills
High level of professionalism and discretion when handling confidential information
Strong problem-solving, analytical, and time-management abilities
Self-motivated, quick learner able to manage multiple tasks independently
Proficient with technology, including iPads, tablets, and basic math skills
Willingness to work a flexible 40+ hour schedule, including nights and weekends

Benefits

Performance based bonus potential.
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement

Company

Broad River Retail

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Broad River Retail is a Charlotte-owned and operated home furnishings retailer.
dateFounded in 2003
location
Fort Mill, South Carolina, USA
people-size501-1000 employees
web-link
https://www.broadriverretail.com/

Funding

Current Stage
Late Stage

Leadership Team

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Charlie Malouf
President & CEO
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Manny Rodrigues
Chief Operating Officer
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Recent News

Mainebiz
Retailer Ashley will join an evolving South Portland furniture market
2025-12-25
PR Newswire
Broad River Retail Achieves 10-Point NPS Increase and 250% Lift in Feedback with Package.ai
2025-06-16
Furniture Today
Rodrigues’ promotion next step in ‘shoulder-to-shoulder’ Broad River partnership
2025-05-17
Company data provided by crunchbase