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Domino's · 16 hours ago

Technical Delivery Manager III

Ann Arbor, MI

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $130K/yr

4+ years exp

Domino's Pizza is a leading brand in the eCommerce sector, known for its commitment to transparency and accountability. The Technical Delivery Manager III will drive high-impact initiatives across U.S. eCommerce Operations, leading cross-functional teams to ensure the successful delivery of strategic projects and performance optimization.

Restaurants

H1B Sponsor Likely

Responsibilities

Self-starter who works independently, with little direction, and manages various development teams to deliver world class software for our customers

Develop and maintain project/delivery plans that align with business priorities, technical feasibility, and resource availability

Understand and provide resource planning as it correlates to allowable budget and proper team forecasting

Apply Agile, Scrum, and hybrid methodologies to manage sprint cycles, backlog grooming, and release planning

Serve as the primary point of contact for delivery coordination across Product Owners, Engineering, QA, SRE, INFOSEC, Network teams, Retail, ASPE, NGSS/Pulse, Master Menu and external vendors

Proactively initiate hyper-care processes for major releases and high-volume order days, ensuring operational readiness and rapid issue resolution 5

Proactively escalate blockers and risks to leadership, while driving resolution through structured communication, leadership, and stakeholder alignment

Track and report delivery metrics, conversion rates, and defect reduction outcomes using various forms of communication and radiators of information, e.g., Splunk and Grafana

Facilitate post-release reviews and continuous improvement cycles to enhance delivery quality and team performance

Support compliance and legal escalations by integrating regulatory requirements into delivery plans (e.g., pricing structures, junk fees, accessibility)

Understand budgets and implications for them as they relate to staffing and management of teams as they relate to project plans and forecasting

Mentors Technical Business Analysts and junior TDMs

Qualification

Agile methodologiesECommerce operationsProject managementScrumWaterfall methodologiesStakeholder managementMicrosoft OfficeJIRAConfluenceSplunkGrafanaAnalytical skillsCustomer trustRegulatory complianceHybrid developmentCertified Scrum MasterCommunication skillsOrganizational skillsPresentation skillsInterpersonal skillsMentoringIndependent workAdaptability

Required

Bachelor's degree in computer science, Engineering, Business Management, or related field

4+ years of experience leading delivery in fast-paced, multi-team environments

3+ years of experience in eCommerce operations, including web and mobile platforms

Strong understanding and practical experience with the use and implementation of Agile, Scrum, and Waterfall methodologies

Excellent communication and stakeholder management skills, including executive-level reporting

Experience coordinating with offshore and vendor teams

Ability to manage multiple concurrent initiatives and adapt to shifting priorities

Familiarity with compliance, legal, and regulatory requirements in digital commerce

Working knowledge of Microsoft Office business applications (especially Excel and PowerPoint) as well as JIRA, Confluence, Splunk, and Grafana

Expertise in software delivery using various project methodologies in a fast-paced environment that includes internal and external stakeholders

Strong analytical, organizational, and presentation skills (in facilitating and leading executive-level steering committees, project, and team meetings)

Excellent interpersonal and communication skills to manage expectations and issues effectively and establish/maintain a high level of customer trust and confidence

Experience working in a hybrid software development environment with both onshore and offshore project teams which comprise business analysts, developers, architects, quality assurance, organizational change management, and Business and IT product owners

Ability to work independently with minimal supervision; to manage several projects/iterations at once; to remain composed in pressure situations adapting quickly to change

Preferred

Certified Scrum Product Owner/Scrum Master equivalent certifications preferred

Company

Domino's

Glassdoor3.5

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time.

Founded in 1960

Ann Arbor, MI, US

10001+ employees

https://biz.dominos.com/

H1B Sponsorship

Domino's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (43)

2024 (40)

2023 (34)

2022 (53)

2021 (42)

2020 (32)