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Uncommon Hospitality · 12 hours ago

IT Cordinator

Portland, ME, 04101, US

Full-time

Onsite

Entry Level

$50K/yr - $50K/yr

1+ years exp

Uncommon Hospitality is a family-owned hotel management and development company dedicated to creating memorable travel experiences. They are seeking an IT Coordinator to assist their hotels with technology needs, oversee IT systems, and ensure smooth hotel operations while providing support to team members.

Hospitality

Responsibilities

Maintain and support all IT systems including servers, networks, workstations, mobile devices, and communication platforms

Provide responsive, friendly technical support to both corporate and property-level teams — meeting people where they are and helping them feel confident using their systems

Implement cybersecurity protocols, backups, and data recovery plans to safeguard company information and operations

Support onboarding and offboarding processes to ensure smooth transitions for new and departing team members

Serve as the primary liaison with third-party IT providers and system vendors

Coordinate system upgrades, new technology rollouts, and integrations (PMS, POS, messaging tools)

Maintain inventory and licensing records, ensuring accuracy, compliance, and cost effectiveness

Create approachable, easy-to-follow documentation and training for users at all comfort levels

Promote security awareness and best practices with a collaborative, educational approach

Monitor IT budgets and assist leadership with forecasting future technology needs and improvements

Qualification

IT systems supportCybersecurity protocolsMicrosoft 365Hotel systems knowledgeCloud platformsEffective communicatorProblem solverHigh integrityDetail oriented