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ServiceLink · 1 day ago

Post-Sale Title Curator, Default Services - REO

United States

Full-time

Remote

New Grad, Entry Level

ServiceLink is one of the top providers in the mortgage services industry, seeking an ambitious and motivated individual to join their team. The role involves reviewing title commitments, resolving curative issues, and ensuring compliance with client expectations in the real estate sector.

Asset ManagementFinancial ServicesInsurance

Responsibilities

Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoff, taxes and HOA

Resolve rejected curative issues

Review daily reports to ensure completion of assigned duties

Follow payment process per client expectations including having correct billing codes

Provide external reports per client expectations

Follow referral process per client expectations

Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes, and HOA

Follow payment process per client expectations including having correct billing codes

Follow escalation process internally and externally to provide customer service

Address inquiries from client or internal staff professionally and in a timely manner

Maintain open communication with management and clients

Resolve rejected curative issues

Attend and participate in team meetings

All other duties as assigned

Qualification

Real estate experienceVendor management experienceMicrosoft ExcelCustomer service skillsReal estate titles knowledgeOrganization skillsPositive attitudeCommunication skills