Amadeus · 23 hours ago
Senior Pre-Sales Solutions Engineer - Airports & Borders
Orlando, FL
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expAmadeus is a company focused on powering the future of travel. The Senior Pre-Sales Solutions Engineer – Airports & Borders role supports the sales organization as a solution expert for Passenger and Baggage Processing and Border Control solutions, engaging throughout the sales process and designing innovative solutions.
Air TransportationHotelInformation TechnologySoftwareTourismTravel
Responsibilities
Design/coordinate development of standard and complex solutions which may involve multiple parties both internally and externally supporting, and contributing to all aspects of the role, including:
Serve as the point of contact for the customer on functional and technical matters, leading functional and technical SMEs interacting with the customer. Coordinate the joint elaboration of the solution design
Support sales and account teams during the pre-sales pre-contract phases (qualification proposals and contract) with technical designs and advice
Lead technical qualification and own solution design for proposals, leveraging deep knowledge of emerging technologies and Amadeus portfolios
Ensure optimized use of customer and Amadeus resources during the engagement phases (familiarization, gaps identification, gaps description, scope optimization...)
Promote Amadeus by furnishing customers with comprehensive up-to-date information on current products, product enhancements and new solutions through customer meetings and workshops
Coordinate different functional streams on the customer side with Amadeus PM and Product Definition teams in order to ensure end to end solution consistency
Collaborate with Product Management to feed market and customer requirements for portfolio evolution
Feed market & customer solutions requirements to Product Management for product qualification (private or community product, itemized product or included in baseline)
Qualification
Required
10+ years in PreSales, Sales Engineering, or Technical Consulting for aviation, border control, and/or identity management
Expertise in biometric systems, passenger processing, baggage processing, Border Control solutions, and complex system integration
Architecture & Integration: API and integration solution, Cloud/on-premise environments, System interoperability
Tools & Technologies: AI/ML concepts, Security protocols, Aviation IT platforms (AODB, RMS, FIDS, CUSS, CUPPS, BRS, SBD, etc), Border Control (APIS, ABC, etc), Border Management Systems
Ability to demonstrate an understanding of the end-to-end solution Experienced in designing, integrating, and managing software solutions
Advanced solutions & application architecture background, with a very good understanding of how it impacts the other IT disciplines
Proven track record in producing communicating and documenting successful technical customer solutions
Has specialized depth and/or breadth of expertise in own discipline or function. Provides expert guidance, promotes innovation
Has a broad understanding of the environment and uses it to improve efficiency, recommends solutions/best practices and influence the strategy of the department. Translates the strategy of the activity into a concrete action plan for the area, setting and monitoring targets for the team
Works independently, based on management directions. May coordinate functional teams or projects and serves as a best practices/quality resource
Excellent problem-solving skills
Excellent at organizing and multitasking
Excellent Customer Support and interpersonal skills are required
Flexibility and adaptability
Team Player
English is mandatory
Ability to travel
Up to 40% travel within the US mainly & Latam – (Travel to customers – airports & government organizations)
Preferred
Other languages (e.g. Spanish and/or Portuguese) is a plus
Benefits
A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
Company
Amadeus
Amadeus is a transaction processor providing transaction processing power and technology solutions for the travel and tourism industry. It is a sub-organization of Amadeus.
10001+ employees
H1B Sponsorship
Amadeus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2010-04-29IPO
2005-07-25Acquired
Leadership Team
Luis Maroto
President & CEO
Rongrong Hu
Global Head and SVP of Corporate Strategy
Recent News
2025-12-19
2025-11-19
Company data provided by crunchbase