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Ameriprise Financial Services, LLC · 23 hours ago

Brokerage Service Professional II

Las Vegas, Nevada

Full-time

Hybrid

Entry Level

$44K/yr - $61K/yr

1+ years exp

Ameriprise Financial Services, LLC is a financial services company seeking a Brokerage Service Professional II. This role serves as the first point of contact for advisors and clients, addressing service issues and requests related to brokerage accounts, particularly for wires.

CommercialConstructionProperty ManagementReal EstateResidential

H1B Sponsor Likely

Responsibilities

Serve as the first point of contact for advisors needing service and operational support within a brokerage account for wires. This includes responding to service requests, troubleshooting issues, and researching complex issues that cannot be resolved immediately. Provide prompt, accurate solutions to transaction, service and/or operational questions in a fast-paced, client-focused team environment

Respond directly to account information or other requests initiated by advisors utilizing a variety of systems to provide information for advisors or other relationship partners, and works with appropriate internal business partners to resolve any outstanding questions. May process routine service transactions, or resolve account service casework, ensuring time and quality standards are met

Interact directly with advisors and other business partners to resolve questions and pending transactions

Educate advisors directly on newly-enacted services, systems or procedures to help facilitate efficient self-service as well as serve as a key resource for advisors on company or product policies and systems and troubleshoot simple usability issues

Qualification

Brokerage experienceCustomer service skillsProblem-solving abilityMulti-taskingCommunication skills

Required

High school degree or equivalent

1+ years of relevant experience including previous experience within brokerage industry

Excellent customer service skills that include the ability to explain complex policies or concepts in a straightforward, easy-to-understand manner

Ability to research and solve problems and ask the right questions to understand underlying issues and identify root cause

Strong written and spoken communication skills

Demonstrated ability managing multiple priorities in a fast-paced environment

Preferred

Associate or Bachelor's Degree

Benefits

Vacation time

Sick time

401(k)

Health, dental and life insurances

Company

Ameriprise Financial Services, LLC

Glassdoor3.8

At Ameriprise Financial, we have been helping people feel more confident about their financial future for 130 years.

Founded in 1990

Vancouver, Washington, USA

5001-10000 employees

https://www.kpsinc.net

H1B Sponsorship

Ameriprise Financial Services, LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (105)

2024 (74)

2023 (62)

2022 (105)

2021 (82)

2020 (73)