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Abrazo Health · 1 day ago

Patient Service Representative (PSR)

Glendale, AZ

Full-time

Onsite

Entry Level

1+ years exp

Abrazo Health is a healthcare provider dedicated to delivering exceptional patient care. They are seeking a Patient Service Representative to manage office communications, assist patients with check-in and check-out processes, and ensure accurate patient information is maintained.

Health CareMedical

Hiring Manager

Kelly Johnson (Kajunski)

Responsibilities

Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program

Greets patients entering the practice

Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments

Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system

Checks out patients and assists them with referral processing and scheduling

Collects co-pays and posts charges

Processes charge entry and patient balances

Distributes information to patients regarding office policies, procedures, and practice information

Explains the patient portal and assists with patient enrollment

Performs additional responsibilities as needed

Qualification

Customer servicePatient managementData entryInsurance verificationHIPAA compliance

Required

High school diploma/GED

Preferred

One year customer service experience, preferably in a hospital or physician office setting

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Company

Abrazo Health

Abrazo Health is an award-winning Arizona healthcare system, operating an array of hospitals, specialty institutes, a medical group, health plans and related services in the metropolitan Phoenix area.

Founded in 2003

Phoenix, Arizona, USA

5001-10000 employees