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AMAROK Security · 1 day ago

Field Service Technician

California, San Jose

Full-time

Onsite

Entry, Mid Level

$70K/yr - $90K/yr

2+ years exp

AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions for over 30 years. The Field Service Technician will deliver top-tier service to customers by performing preventive maintenance, repairs, and system upgrades, while ensuring optimal system performance and building strong professional relationships with clients.

Security & Investigations

Growth Opportunities

Responsibilities

Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance

Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed

Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work

Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support

Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing

Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently

Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines

Track and submit expense reports in compliance with company policies

Qualification

Troubleshooting systemsInstalling systemsOSHA certificationPower equipment operationBasic math skillsValid Driver’s LicenseHeavy liftingClimbing ladders