J.S. Held LLC · 1 day ago
Learning Experience Specialist
New York, NY
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expJ.S. Held LLC is a global consulting firm that provides expertise in various domains to help clients navigate complex situations. The Learning Experience Specialist will enhance the learner experience by optimizing learning programs, managing the Learning Management System, curating content, and engaging with learners to promote learning initiatives.
ConstructionConsulting
Responsibilities
Design and optimize learner pathways and end‑to‑end journeys to ensure an intuitive, engaging experience
Curate learning resources, microlearning content, toolkits, and job aids that support capability development
Identify opportunities to improve usability, accessibility, and personalization across learning touchpoints
Oversee the LMS experience and partner with HR Operations to continually enhance usability, structure, and navigation
Configure, upload, tag, and maintain digital learning content within the LMS
Support LMS reporting, tracking, and data integrity to ensure accurate learner recordkeeping and insights
Explore and evaluate new learning technologies, platforms, and integrations that enhance the digital learning ecosystem
Develop and design digital learning assets such as microlearning videos, eLearning modules, interactive guides, and visual materials
Utilize authoring tools (e.g., Articulate Rise/Storyline) and basic video editing tools to create compelling learning content
Collaborate with SMEs to transform raw information into clear, engaging learning resources
Craft communication and engagement strategies that promote awareness, drive participation, and enhance the visibility of learning initiatives
Build user‑friendly learning announcements, program guides, and internal promotional materials
Partner with internal stakeholders to identify creative ways to reach and engage learners across the organization
Provide logistical and operational support for learning programs, including scheduling, coordination, and intake processes
Support Talent Development colleagues in executing key initiatives, from onboarding to enterprise‑wide development programs
Manage relationships with vendors, facilitators, and content providers as needed
Track learner engagement, develop reports, completion data, sentiment, and platform analytics to identify trends and insights
Recommend enhancements based on metrics, learner feedback, and industry best practices
Contribute to a culture of continuous improvement by monitoring advancements in learning technology and design
Qualification
Required
2–4 years of experience in Learning & Development, instructional design, learning experience design, learning operations, or related field
Experience working with Learning Management Systems (LMS)
Experience with digital learning design tools (e.g., Articulate 360, Rise, Storyline, Camtasia, Vyond, Canva)
Strong communication, storytelling, presentation, and stakeholder‑management skills
Ability to craft clear, engaging learning communications
Proficiency in Microsoft Office applications
Ability to operate independently, prioritize effectively, and apply strong decision‑making skills
High attention to detail and strong organizational skills
Bachelor's degree in Human Resources, Organizational Development, Instructional Design, Communications, or related fields
Must be comfortable to work in a remote environment
Must be able to sit for long period of time
Must be flexible to work outside of the 8:30am – 5:30pm business hours if needed
Must be flexible to travel 10% of the time
Preferred
Professional services experience preferred
Benefits
Flexible Time Off policy
Medical, Dental, and Vision Insurance
401k Match
Commuter Benefit
Company
J.S. Held LLC
J.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Lovell Minnick Partners
2019-05-20Acquired
2015-10-30Private Equity
Leadership Team
Brian Given
Senior Vice President
Chaz Mello
Senior Vice President
Recent News
2025-12-24
2025-12-18
Company data provided by crunchbase