Kasa · 12 hours ago
Property Operations Associate - The City Center Long Beach
Long Beach, California
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrKasa is a leading tech-enabled hotel and apartment hotel brand focused on delivering high-quality, digitally forward experiences to guests. The Property Operations Associate role involves facilitating guest experiences, ensuring property standards are met, and collaborating with teams to drive operational success.
HospitalityHotelTravel
Responsibilities
Interact with guests face to face, providing assistance and recommendations and address any concerns that arise
Conduct regular in-person unit inspections to ensure that all public spaces are clean, safe, and well-maintained
Identify, prioritize, and execute cost-effective property improvements aligned with Kasa brand standards
Provide instructions and task prioritization to housekeeping team members
Maintain proper stock of supplies and report maintenance issues
Welcome guests and facilitate guest relocations
Plan and strategize for next-day operations and enhance VIP experience
Host guest engagement events and provide guests with local area recommendations
Qualification
Required
Think Like an Owner: Think like an owner at all times by taking accountability for all facets of unit/building performance; enhance partner satisfaction through creation of value by maximizing operating profit per unit
Tech Savvy: Proficient with modern technology tools and effectively uses them to complete daily work
Handy: Comfortable with using a toolkit and able to devise clever solutions to common minor repairs and maintenance tasks
Quality Control Leader: Establish and implement streamlined processes that ensure adherence to high-quality standards through identification of proactive improvements and effective collaboration with external partners
Reliable: Takes pride in arriving to work on time and welcomes the opportunity to work nights and weekends
Collaborative: Works effectively with leadership and peers to meet goals and contribute to ideas that will deliver operational and experiential improvements for the department
Smooth Operator: Approach problem resolution with confidence, empathy, and creativity to swiftly and successfully resolve guest-stated and unstated needs
Change Agent: Supports tactical execution of change management efforts to implement new processes, tools, or technology including, but not limited to communication plans and training development
Process Minded: Effectively executes established processes with precision and surfaces process deficiencies which negatively impact the guest experience
This role requires regular access to a reliable vehicle to use for work, a valid driver's license, and a clean driving record with proof of insurance
Benefits
Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday.
401(k) plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary.
Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
Health Coverage: We’ve invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!
Company
Kasa
Kasa is the industry-standard brand and operator of flexible accommodations.
Founded in 2016
201-500 employees
H1B Sponsorship
Kasa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (6)
Funding
Current Stage
Growth StageTotal Funding
$166.3MKey Investors
SLWRibbit CapitalFirstMark
2025-08-19Series Unknown· $40M
2023-10-31Series C· $70M
2022-12-08Series C
Leadership Team
Roman Pedan
Founder & CEO
Recent News
2025-09-19
Sourcery
2025-08-27
Company data provided by crunchbase