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Carpenter Technology Corporation · 1 day ago

IT Infrastructure Analyst Intern

Reading, PA

Internship

Onsite

Intern

$22/hr - $25/hr

Start in 2026 Summer

Carpenter Technology Corporation is seeking a Summer 2026 IT Infrastructure Analyst Intern. The intern will support the IT Infrastructure and Operations team in enhancing the organization's IT services and systems, contributing to projects that improve data quality and employee experience through automation and AI.

Advanced MaterialsFoundriesManufacturingQuality Assurance

No H1B

U.S. Citizen Only

Responsibilities

Conduct daily reviews of incident tickets and resolve IT infrastructure issues across network systems (LAN, WAN, WLAN, Telephony)

Implement automated alarms to proactively identify potential issues

Evaluate work requests, provide quotes and approvals, and coordinate scheduling with staff and vendors

Develop project plans for medium and large-scale initiatives

Ensure hardware and software technologies are maintained at supported standards

Help transform Carpenter’s digital workplace by improving data quality, IT self-service, and proactive support using automation and AI

Conduct a data quality audit of phone numbers in Workday, identifying gaps, risks, and improvement opportunities

Deliver a concise insights summary with governance and automation recommendations

Research and develop AI assisted IT FAQs to improve employee and contractor self service

Use AI tools to analyze trends, draft content, and optimize knowledge searchability

Identify high impact IT topics and create short, easy to follow how to videos

Leverage AI for script generation, captions, and content summaries

Investigate automated detection and awareness of common platform and application issues

Explore auto creation of IT tickets for recurring or high impact items

Qualification

IT InfrastructureAI ToolsMicrosoft OfficeAdaptabilityProblem SolvingActive LearnerCommunicationCollaboration

Required

Currently enrolled in a bachelor's degree program majoring in Information Technology

Minimum 3.0 GPA

Candidates must have exposure to IT Infrastructure and AI Tools

Candidates must be proficient in Microsoft Office

Ideal candidates will be proactive, curious and eager to learn

Willing and able to work on-site at our Reading, PA location

Applicants MUST be US Citizens or Green Card Holders due to Carpenter's government contracts

Benefits

Commuting/Housing Assistance (If Eligible)

Life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options

Company

Carpenter Technology Corporation

Glassdoor3.4

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, powder metals, stainless steels, alloy steels, and tool steels.

Founded in 1889