Brown & Joseph AR Management | an ARMStrong IS Company · 6 days ago
Legal Commercial Collector Specialist (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$17/hr - $19/hrBrown & Joseph AR Management is a leading name in debt recovery and financial solutions, seeking a Collections Specialist to join their growing team. This role involves collecting outstanding balances, coordinating resolution of disputed invoices, and managing high-risk customer accounts.
Financial Services
Responsibilities
Minimum of 80 outbound/inbound calls
Negotiate payment in full or secure a payment arrangement
Create a sense of urgency on non-paying debtors
Work closely with Client Support Representative to resolve disputes
Maintain a positive attitude
Remain respectful to debtors & peers
Strong work ethics and integrity
Prioritize time management
Remain professional at all times
Meet/exceed monthly phone, activity & fee quota’s
Qualification
Required
Collections, sales, telemarketing, customer service or call center experience preferred
Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
Critical Thinker
Basic Math and Writing skills
SalesForce.com experience a plus
Strong attention to detail and goal oriented
Ability to deescalate adverse situations
Strong interpersonal, communication and organizational skills
Dependability
Benefits
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company
Brown & Joseph AR Management | an ARMStrong IS Company
Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area.
Founded in 1996
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Welliver
Chief Technology Officer
David Robbins
Chief Operating Officer
Company data provided by crunchbase