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PNC · 1 day ago

Loan Support Consultant - Special Servicing Liaison - Midland

Overland Park, KS

Full-time

Hybrid

Entry, Mid Level

2+ years exp

PNC is a company that values its employees as its greatest differentiator and competitive advantage. As a Loan Support Consultant within Special Loan Servicing, you will coordinate requests regarding defaulted loans, ensuring compliance and processing complex servicing requests while mitigating risks and maintaining accurate loan records.

BankingFinanceFinancial Services

No H1B

Responsibilities

Applies advanced specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with high complexity or elevated borrower relationships to include increased communication and autonomy

Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders. These commercial real estate loans include CMBS, balance sheet and agency loans. Will be required to analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities

All servicing activities must be carried out in compliance with servicing agreements, loan documentation, internal policies and procedures, and applicable laws and regulations. Resolves non-compliant issues through written and verbal communication with both internal and external parties

May review and process loan payments, escrows and reserve account disbursements. May assist in the preparation of periodic reporting including investor, internal and regulatory reports. May perform covenant compliance testing. Must maintain accurate and up-to-date loan servicing records in the servicing system. May support the onboarding of new loans and the transition of paid-off or transferred loans. May support tax and insurance administration. May perform collection activities on delinquent accounts. May have funds disbursement authority

Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts. May serve as a subject matter expert, an initial point of escalation, and/or may provide specialty product training. May perform one or more work processes

Qualification

Commercial Loan ServicingFinancial AnalysisCustomer ServiceRisk ManagementRelationship ManagementManaging Multiple PrioritiesOperational FunctionsEffective CommunicationDecision MakingNegotiating