Saviance · 2 months ago
Healthcare - Managed Care Community Connector
NY
Full-time
Hybrid
Entry Level
1+ years expSaviance is a company that focuses on healthcare services, and they are seeking a Healthcare - Managed Care Community Connector. The role involves scheduling and conducting in-home visits with members to review care needs, acting as a trusted community resource, and assisting members in understanding their care plans while collaborating with the Care Management team.
Information Technology & Services
Responsibilities
Scheduling and conducting in-home visits with members to review care needs and support healthcare goals
Act as a trusted community resource by engaging members and connecting them with available services and supports
Assist members in understanding and following their care plans in collaboration with Care Managers and healthcare staff
Document visits, observations, and member interactions accurately and timely using electronic systems
Provide non-clinical field support as the "eyes and ears” for the Healthcare Services team, reporting concerns or barriers to care
Support telehealth visits with Care Managers by facilitating technology setup or serving as on-site assistance
Maintain regular communication with healthcare staff to ensure continuity of care and follow-up on member needs
Identify gaps in service, barriers to care, or social determinants of health (such as food insecurity or housing issues) and assist in addressing them
Qualification
Required
Strong verbal and written communication skills, with the ability to engage compassionately and clearly with members
Active listening and empathy to build trust with vulnerable and underserved populations
Organizational and time management skills to schedule, conduct and document multiple home visits
Ability to work independently in the field while collaborating effectively with Care Management team
Cultural Competency and sensitivity when working with diverse backgrounds and community needs
Basic proficiency with mobile devices and Microsoft platforms
Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances
Must have a valid driver's license with good driving record and be able to drive within applicable state or locality with reliable transportation
Preferred
Bilingual is preferred, but not required (Preferred languages: Bengali, Russian, Chinese, or Spanish)
Company
Saviance
Saviance is a modern consulting firm providing a variety of professional services to its clients in the US.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Rohit M.
Managing Partner
Company data provided by crunchbase