Trinity Health · 1 day ago
Receptionist - HealthPlex - Moline - Full Time
Moline, IL
Full-time
Onsite
New Grad, Entry LevelTrinity Health is seeking a Clinic Receptionist to join the MercyOne Family. The Receptionist will be responsible for greeting patients, managing front desk operations, and ensuring a smooth patient flow while adhering to clinic policies.
DeliveryHealth Care
Responsibilities
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor
They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment
Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
Answer phone calls and direct them appropriately
Schedule appointments according to office guidelines
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record
Qualification
Required
High school diploma or equivalent required
Must be comfortable operating in a collaborative, shared leadership environment
Must possess the ability to interact. Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate number of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout the system
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
Founded in 2000
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
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