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Concorde Career Colleges · 1 day ago

Online Success Coach | Academic Advisor - REMOTE

United States

Full-time

Remote

Mid Level

$55K/yr - $60K/yr

Concorde Career Colleges is seeking an Online Success Coach to positively impact the lives of students by guiding them through their educational paths. The role involves assisting students in overcoming challenges, developing educational plans, and providing support for online learning systems.

Higher Education

Responsibilities

Conduct First Day Workshops as necessary for new students

Closely monitor new students for appropriate activity in online and blended courses

Assist students in developing educational plans and strategies to improve student success

Monitor individual student progress by utilizing tracking and reporting systems

Actively prepare for and participate in campus meetings addressing student success

Provide students with troubleshooting support for Canvas, third-party tools, and/or other academic challenges

Assist instructors with troubleshooting and training for both Canvas and third-party teaching tools

Provide training and coaching to instructors to develop efficient and engaging online teaching methods, tools, and strategies

Assist the Campus Support Center and the Academic Dean with the course review process to evaluate instructor activity and effectiveness

Collaborate closely with Student Affairs and other departments to identify and recommend appropriate services designed to address student needs

Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned

Maintain open communication between Dean, PD’s, and Student Affairs to identify high-risk students

Continuously monitor academically at-risk students and recorded activities, progress and communications within the student management system

Maintain an encouraging, supportive, and positive attitude

Proctor examinations as needed

Track and document all work and support activities to permit analysis of areas for improvement

Additional duties as assigned

Qualification

Teaching experienceOnline learning systemsAdult learnersOrganizational skillsTelephone communication skillsUnderstanding human dynamicsInterpersonal skills

Required

Minimum of an associate degree, bachelor's degree preferred, and experience in related field

Teaching experience and experience with online learning/learning systems required

Experience working with adult learners, first generation college students, and students from diverse backgrounds

Knowledgeable in human dynamics: Understanding the needs and challenges of our students

Strong organizational skills: Managing various aspects of student affairs

Ability to interact effectively: Build relationships with students, faculty, and staff

Strong telephone communication skills: Connecting with students and addressing their needs

Benefits

Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance: Health, vision, and dental coverage for you and your dependents

Pet Insurance: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Company

Concorde Career Colleges

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At 17 campuses nationwide, Concorde prepares committed students for successful employment in a rewarding health care profession through high-caliber training, real-world experience and student-centered support.

Founded in 1983