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Discovery Land Company · 22 hours ago

Lodgekeeping Supervisor - Summer '26

YC Yellowstone Club Operations, Big Sky, MT, US

Full-time

Onsite

New Grad, Entry Level

$23/hr - $23/hr

0+ years exp

Discovery Land Company is seeking a Lodgekeeping Supervisor for the Yellowstone Club in Big Sky, Montana, for the upcoming summer season. The Lodgekeeping Supervisor will assist with supervisory tasks related to the Lodgekeeping department, ensuring outstanding guest service and maintaining cleanliness and safety standards throughout the property.

Commercial Real EstateReal EstateReal Estate Investment

H1B Sponsor Likely

Responsibilities

Ensure that each Member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every Member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service

Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our Members and guests and assure that all transactions with guests are handled in a legal and ethical manner

Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, Members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact your direct manager, the Director of Housekeeping, or Human Resources immediately

Maintain a favorable working relationship with all company employees to foster and promote a positive working environment

Assign Lodgekeepers their duties and inspect work for conformance to standards of cleanliness

Oversee cleanliness of Public/Common areas and community buildings including but not limited to: stairways, offices, hallways, bathrooms, restaurants, and retail space

Assist with laundering of F&B, Health and Wellness, as well as member laundry items

Ensure that trash/garbage removal meets health, safety, and sanitation regulations in assigned Public/Common areas

Inspect equipment and furnishings and prepares work orders for maintenance

Assist the Lodgekeeping Management team with supervising the daily operations of the Lodgekeeping department sometimes including billing and scheduling

Assist in the implementation of departmental policies and procedures to assure that the premises, equipment, and facility is clean, orderly, and attractive at all times

Develop and maintain a good working rapport with inter-departmental personnel and other departments within the facility, to assure that Lodgekeeping projects can be properly planned and maintained to meet the needs of the facility

Participate in maintaining and ensuring the facilities are in a clean and safe state for Members, guests, and employees

Ensure that necessary equipment and supplies are maintained/operable to perform duties/services

Assist in recruiting, selecting, and training department personnel as well as providing performance reviews

Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position

Participate in and complete all required training/classes designated by Yellowstone Club, Human Resources, or your direct manager

Meet departmental productivity, organization, punctuality/attendance and consistency standards

Maintain a positive and respectful attitude

Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times

Maintain privacy of our Members at all times

Maintain a clean and neat appearance at all times

Communicate regularly and effectively with all employees, supervisors, managers, and directors/VPS

Perform work in a safe and high-quality manner

Project a favorable image of Yellowstone Club to Members and guests at all times

Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands

Perform administrative requirements, such as completing necessary forms, reports, etc

Qualification

Supervisory skillsGuest serviceHousekeeping experienceMicrosoft OfficeBasic math skillsCommunication skillsProblem-solving skillsTeam collaborationInterpersonal skills

Required

Capability to manage multiple priorities, work independently and take initiative

Ability to work collaboratively in a fast-paced environment

Ability to drive a company vehicle for company purposes and adhere to company driving policy

Valid US or International Driver's License

Proficient in basic technology including computers, smartphones, and email

Intermediate level of Microsoft Office systems

Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Yellowstone Club departments

Able to write clearly and legibly

Demonstrate strong verbal/written communication, interpersonal, and analytical skills

Able to perform basic math calculations

Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving

Preferred

High school diploma, GED or vocational training or job-related course work

6 months of experience in a housekeeping, janitorial or commercial laundry setting; hospitality setting desired, but not required

Benefits

Free transportation to and from Bozeman

Complimentary shift meals

Health Benefits for all Seasonal Employees

401k eligibility and bi-weekly match

Access to onsite fitness center 24/7

Discounted Employee Housing in Big Sky or Gallatin Gateway

Discounts to over 1000 retailers through ADP LifeMart and Expert Voice

End of season employee appreciation day and retail sale

Access to Employee Store in Bozeman

Participate in Hike, Mountain Bike, and Disc Golf Employee Days

Company

Discovery Land Company

Discovery Land Company is a real estate company specializing in luxury residential private club communities and resorts.

Founded in 1994

Scottsdale, Arizona, USA

1001-5000 employees

http://discoverylandco.com

H1B Sponsorship

Discovery Land Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (2)