DigiStream Investigations · 1 week ago
Account Manager
DigiStream Investigations is a fast-growing, national private investigation firm, seeking a talented addition to their Sales team. The Account Manager is responsible for developing and maintaining client relationships, promoting investigative services, and supporting business growth through proactive outreach and collaboration with internal teams.
Information TechnologySoftwareVirtual Reality
Responsibilities
Engage with new and existing clients to identify needs and present solutions
Coordinate with internal teams to ensure seamless service delivery and address client concerns
Conduct regular client communications, both remotely and in person, to foster engagement and identify opportunities
Maintain accurate records of client interactions and activities using company systems
Represent the organization at industry events and client meetings as needed
Monitor account activity and follow up to ensure ongoing satisfaction and retention
Participate in team meetings and contribute to the continuous improvement of sales and service processes
Perform additional duties as assigned to support business objectives
Other duties may be added from time to time
Qualification
Required
Bachelor's degree or equivalent experience
Demonstrated success in a client-facing or sales role
Strong communication and interpersonal skills
Ability to manage multiple priorities and adapt to changing demands
Proficiency with productivity and CRM tools
Willingness to travel locally for client meetings and events