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USAJOBS · 13 hours ago

Deputy Chief of Staff, Operations

Washington, District of Columbia, USA

Full-time

Onsite

Director/Executive

$152K/yr - $219K/yr

USAJOBS is seeking a Deputy Chief of Staff for Operations within the Veterans Benefits Administration (VBA). The role involves providing executive leadership and direction to various organizations within VBA, advising on policy development and implementation, and overseeing the internal management and operations of VBA.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Ensuring efficient execution of all functional programs organizationally aligned to the VBA

Assisting the Chief of Staff in the implementation of all policies, practices, and management and operational approaches

Initiating, overseeing or conducting special or confidential studies and prepares authoritative recommendations for changes in broad Administration policies or operations

Explaining and clarifying VBA and departmental policies and procedures and independently resolves difficult issues

Providing executive management, evaluation, and leadership over the Directors of: Office of Mission Support; Office of Executive Review; Office of Program Integrity & Internal Controls

Maintaining critical awareness of sensitive program developments and issues and advises the Chief of Staff, Under Secretary, and Principal Deputy Under Secretary of the viability of available options

Qualification

Strategic goal developmentClaims processing knowledgePolicy implementationExecutive leadershipResource managementHigh-level guidanceChange managementAnalytical skillsCommunication skillsTeam leadership

Required

Must be a US citizen or National

Subject to a One year probationary period required (unless already completed)

Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency

If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so

Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position

May be subject to pre-employment and random drug tests

Public Financial Disclosure Report (SF-278) is required within 30 days of appointment

May be subject to reassignment geographically or organizationally

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES

Your resume should demonstrate accomplishments that would satisfy the technical qualifications

Demonstrated experience in successfully developing and overseeing the implementation of strategic goals, legislation, regulations, policies and procedures to enhance organization's performance and efficiency; as well as providing guidance to Senior Leaders on high-level topics and projects

Experience must reflect substantial knowledge of claims processing workflows and benefits delivery operations

In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people

ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades

ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality

ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture

ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent

An official transcript will be required if you are selected

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency