Field Service Technician jobs in United States
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Charter Global · 1 day ago

Field Service Technician

positionUnited States
timeContract
remoteRemote
seniorityNew Grad, Entry Level
date0+ years exp

Charter Global is looking for a Field Service Technician to represent the brand and address customer issues effectively. The technician will perform maintenance and repairs at the module level, manage parts inventory, and ensure customer satisfaction by resolving issues according to service level agreements.

Big DataConsultingInformation Technology
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Responsibilities

Perform minor maintenance, repairs, and component replacement at the module level
Maintains parts inventory and related records
Provides status reports throughout the service repair
Diagnose problems based on the information provided in the call and through the error logs on the ATM
Responsible for ownership of customer issues until resolution according to SLA agreements
Practices security safety procedures when working with ATM's and or within financial institution
Complete specific Training and certifications
Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required

Qualification

Basic Electrical aptitudeBasic Mechanical aptitudeProblem-solving skillsTime managementCommunicationIntegrityReliability

Required

High School Diploma or equivalent 0-1 years of related experience
Reliable transportation
A smart phone to receive work orders on and access support documentation. Android or iPhone
Have basic tools: Tools are not supplied. #1 and #2 flathead and philips screw drivers are most common
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call
Must have a high level of personal integrity and work well with minimal supervision
Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge
Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure

Preferred

An associate degree is preferred

Company

Charter Global

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IT Services & IT Consulting
dateFounded in 1994
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
http://www.charterglobal.com

Funding

Current Stage
Late Stage

Leadership Team

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Bindu Vemireddy
Chief Strategy Officer (CSO)
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Company data provided by crunchbase