GOAT Group · 2 days ago
Decision Center Associate
Fontana, California, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrGOAT Group is a leading platform for authentic sneakers, apparel, and accessories, and they are seeking a Decision Center Associate to join their Operations team. This role is crucial for resolving issues for sellers and buyers while ensuring inventory accuracy and quality standards in a fast-paced environment.
ApparelConsumer GoodsE-CommerceFashionMarketplaceShoes
Responsibilities
Adhere to SOPs and Operations SLA's to complete all tasks with a high degree of accuracy and quality
Document issues and use templates to communicate with sellers and buyers for optimal resolutions per marketplace guidelines
Take quick and accurate photos of sneakers in alignment with brand standards
Understand shoe conditions identified as "issues" by GOAT standards
Understand GOAT's order statuses to help triage problematic orders
Work in a dynamic warehouse environment with heavy equipment
Remain flexible to perform other duties as required and assigned
Qualification
Required
A quick learner and self-starter, capable of working independently and handling increasing levels of responsibility
Experience dealing directly with customers and suppliers
Strong organization and time management skills with demonstrated attention to detail and a focus on accuracy
Resilience in a fast paced and variable environment
Ability to stand for long periods (up to 12 hours)
Ability to lift and move boxes (up to 35 pounds)
Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands
Adhere to SOPs and Operations SLA's to complete all tasks with a high degree of accuracy and quality
Document issues and use templates to communicate with sellers and buyers for optimal resolutions per marketplace guidelines
Take quick and accurate photos of sneakers in alignment with brand standards
Understand shoe conditions identified as 'issues' by GOAT standards
Understand GOAT's order statuses to help triage problematic orders
Work in a dynamic warehouse environment with heavy equipment
Remain flexible to perform other duties as required and assigned
Benefits
401K
Paid time off
Dental
Medical
Vision
Disability
Life insurance options
Company
GOAT Group
Goat Group is a marketplace for authentic sneakers, apparel, and accessories.
Founded in 2011
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$492.6MKey Investors
Park West Asset ManagementGroupe ArtémisD1 Capital Partners
2022-04-15Series Unknown
2021-06-24Series F· $195M
2021-01-19Corporate Round
Leadership Team
Yunah Lee
COO
Eddy Lu
Cofounder
Recent News
yicaiglobal.com
2025-03-21
Crunchbase News
2023-08-11
Company data provided by crunchbase