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Hyperice · 3 days ago

IT Systems Administrator

Boston, MA

Full-time

Onsite

Senior Level

$105K/yr - $115K/yr

5+ years exp

Hyperice is seeking an IT Systems Administrator to own the day to day execution, upkeep, and follow through of our core technology systems. This role focuses on infrastructure reliability, operational discipline, and keeping systems organized and healthy over time.

FitnessHealth CareSporting GoodsSportsWellness

H1B Sponsor Likely

Hiring Manager

Brandon Davis, PRC

Responsibilities

Maintain and audit physical and virtual hardware inventory

Ensure Windows servers are activated, patched, and monitored

Troubleshoot network performance across offices

Maintain VPN tunnels, firewall rules, and AWS connectivity

Verify backups and perform scheduled restore testing

Support systems and workloads running in AWS

Execute ERP maintenance tasks and data hygiene projects

Monitor scheduled jobs, integrations, and system health

Investigate and resolve system failures and performance issues

Learn and support new platforms as needed

Partner with departments to identify practical AI use cases

Roll out AI tools or workflows to solve specific business problems

Maintain and iterate on AI solutions as needs evolve

Execute PCI related operational tasks and evidence collection

Run quarterly internal vulnerability scans and track remediation

Perform access reviews and verify user offboarding

Participate in incident response plan testing and documentation

Own monthly, quarterly, and annual IT checklists

Follow defined processes on a regular schedule

Track task completion and evidence in Confluence

Keep systems from drifting into disorganization through consistent attention to detail

Act as the primary internal point of contact with our managed service provider

Collaborate closely with the MSP on infrastructure, security, and support tasks

Validate completed work through testing and documentation

Escalate issues with clear logs, timelines, and impact summaries

Occasionally support end users when time sensitive hardware issues arise

Procure, configure, and deploy laptops or peripherals as needed

Take a practical approach to restoring productivity quickly

Qualification

Windows Server administrationAWS environmentsNetworking fundamentalsActive DirectoryBackup systemsPCI complianceAI tools familiarityVendor coordinationERP systems supportAttention to detail

Required

5 to 8 years experience in systems administration or IT operations

Strong Windows Server administration experience

Experience with Active Directory and access management

Solid understanding of networking fundamentals, VPNs, and firewalls

Hands on experience supporting AWS environments

Experience with backup systems and disaster recovery testing

Strong attention to detail and ability to execute defined processes consistently

Comfortable balancing project work with recurring operational tasks

Preferred

Experience supporting ERP systems in an operations focused environment

PCI compliance execution experience

Familiarity with AI tools or workflow automation

Experience working alongside a managed service provider

Background in audit driven or regulated environments

Company

Hyperice

HyperIce is a wellness brand that provides recovery and movement enhancement technology for athletes and consumers.

Founded in 2011

Irvine, California, USA

51-200 employees

http://hyperice.com

H1B Sponsorship

Hyperice has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)