Haemonetics · 1 day ago
Field Service Engineer II (Atlanta, GA)
United States
Full-time
Remote
Entry, Mid Level
2+ years expHaemonetics is a company dedicated to providing innovative solutions in blood management. The Field Service Engineer II will support Blood Management Centers by providing onsite technical assistance, managing service territories, and ensuring customer satisfaction through timely service and support.
BiotechnologyConsultingHealth CareMedicalMedical Device
Responsibilities
Assists with interfacing between the field organization and internal support structure by providing timely onsite technical assistance to Customers, Implementation and Sales
Serve as a focal point for problem resolution assistance to subsidiary or distributor support
Responsible for editing, writing, and modifying Service and Training manuals and SOPs
Install, upgrade, repair, and maintain instrument systems in defined territory
Provide technical support to staff, contractors and customers
Manage the Service Territory including distributor’s service staff
Respond to service requests and ensure customer satisfaction
Manage service parts inventory levels
Complete all required documentation in service tool (SFDC) same day as service
Provide timely and accurate reports as requested
Works in conjunction with other staff to coordinate new system placements, develop leads, promote upgrades and contract renewals etc
Maintains routine contact with existing customer base
Accurately complete expense reports weekly
Qualification
Required
BS in Electrical/Electronic Engineering, Mechanical Engineering, related degree with knowledge in the biotechnology/biomedical industry, or applicable military experience
2-5 years relevant experience
Must be highly motivated and have strong problem-solving ability
Excellent verbal and written communications skills
Must have good technical writing abilities
Must be able to work independently and as a team player
Computer experience and literacy a must
Familiarity with field alignments, electrical/electronics, and mechanical systems
Knowledge and skills typically acquired through previous positions in fast-paced corporate environments which involved responsibility for similar work
Travel requirement: 65% depending on geography and customer utilization
Company
Haemonetics
Haemonetics is a provider of blood and plasma supplies and services.
1001-5000 employees
H1B Sponsorship
Haemonetics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (2)
2021 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2024-05-21Post Ipo Debt· $600M
2021-03-01Post Ipo Equity· $435M
2019-05-23Post Ipo Equity· $10M
Leadership Team
Christopher Simon
President and Chief Executive Officer
Christopher Lindop
CFO and VP Business Development
Recent News
2026-01-09
2026-01-03
2025-12-02
Company data provided by crunchbase