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Blue Cloud Pediatric Surgery Centers · 1 day ago

People Operations Generalist (Remote)

United States

Full-time

Remote

Mid Level

$60K/yr - $65K/yr

Blue Cloud Pediatric Surgery Centers is the largest pediatric Ambulatory Surgery Center company in the country, specializing in dental restorative and exodontia surgery. The People Operations Generalist will support the administration of benefit programs, assist with compliance activities related to leave laws, and provide backup support to other team members as needed.

Health CareHospital

Responsibilities

Support the administration of Team Member benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and voluntary benefits, under the guidance of the People Operations Director

Serve as a key support resource for UKG Benefits Administration, assisting with enrollments, life event changes, audits, reporting, and data accuracy

Assist with benefits invoice review and reconciliation to help ensure alignment between payroll deductions, employer contributions, carrier billing, and enrollment data

Support Open Enrollment activities, including system set up, Team Member communications, testing, and post-enrollment audits

Respond to Team Member questions and provide guidance on benefits eligibility, coverage options, and enrollment timelines, escalating complex issues as needed

Support the management of Team Member leaves of absence and accommodations, including FMLA, CFRA, ADA, and other protected or company-sponsored leaves

Work closely with the People Operations Director on benefits vendor file feeds, carrier integrations, broker communications, and issue resolution

Assist with compliance activities related to federal, state, and local leave laws, documentation, and tracking

Coordinate leave tracking, benefits continuation, and payroll impacts during leave periods

Provide backup support to other People Operations team members as needed, including coverage during PTO or peak workload periods, while maintaining primary focus on benefits and leave

Perform other duties and special projects as assigned

Qualification

UKGBenefits AdministrationCompliance ActivitiesCustomer ServiceAttention to Detail

Required

Hands-on experience with UKG, particularly the Benefits Administration module

Attention to detail

Strong customer-service mindset

Experience in benefits and leave administration

Ability to support the administration of Team Member benefit programs, including medical, dental, vision, life, disability, HSA/FSA, and voluntary benefits

Ability to assist with benefits invoice review and reconciliation

Ability to support Open Enrollment activities

Ability to respond to Team Member questions and provide guidance on benefits eligibility, coverage options, and enrollment timelines

Ability to support the management of Team Member leaves of absence and accommodations

Ability to assist with compliance activities related to federal, state, and local leave laws

Ability to coordinate leave tracking, benefits continuation, and payroll impacts during leave periods

Ability to provide backup support to other People Operations team members as needed