WM India · 1 day ago
Senior Operations Specialist
Gaithersburg, MD, United States
Full-time
Onsite
Mid, Senior Level
3+ years expWM is North America’s largest comprehensive waste management environmental solutions provider, and they are seeking a Senior Operations Specialist to provide advanced clerical and administrative support to departmental Managers. The role involves coordinating daily operations, troubleshooting issues, and maintaining departmental information and reports.
Information Technology & Services
Responsibilities
Assists in troubleshooting and resolving safety, service, and operational issues
Creates, distributes, and closes-out customer tickets on a daily basis
Maintains and distributes department related information on a daily basis
Communicates with other supervisors and managers about operations and/or dispatch issues
Completes and maintains a variety of reports as directed by the department manager
Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor
Assists with data collection and reporting required for incentive pay programs
Assists with the processing of payments and other financial tasks as necessary
Assists in the implementation of operational projects as needed
Communicates with customers about service issues as needed
Communicates with employees about scheduling and work assignments as needed
May enter and maintain Service Machine SMART data on a daily basis
Performs other duties as assigned
Qualification
Required
High school diploma or G.E.D. (accredited)
Three years relevant work experience in a comparable role
Knowledge and practical ability to use a computer and Microsoft Office software
Benefits
Medical
Dental
Vision
Life Insurance
Short Term Disability
Stock Purchase Plan
Company match on 401K
Paid Vacation
Holidays
Personal Days
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase