Élan · 5 days ago
Account & Project Manager
United States
Full-time
Remote
Mid Level
3+ years expÉlan is a consulting firm specializing in legal industry growth through brand development and lead generation. The Account & Project Manager is responsible for day-to-day account management and project execution across digital marketing programs, serving as the primary client contact and coordinating cross-functional teams to ensure timely and accurate delivery of services.
AdvertisingBrand MarketingConsultingDigital Marketing
No H1B
Responsibilities
Serve as the primary point of contact for assigned client accounts on execution, timelines, and deliverables
Manage client communications, status updates, documentation, and follow-ups
Ensure client expectations are clearly set, documented, and met
Represent client needs internally, escalating risks, blockers, or scope changes as needed
Maintain strong, professional client relationships built on trust, clarity, and consistency
Own project planning, timelines, and task coordination across campaigns and initiatives
Translate approved strategies into clear project plans and execution workflows
Coordinate cross-functional teams (media, creative, analytics, intake) to ensure smooth delivery
Track scope, budget, milestones, and dependencies across active workstreams
Ensure deliverables meet quality, compliance, and timing requirements
Maintain accurate project documentation and reporting
Maintain a working understanding of digital marketing and paid media execution to: ask informed questions, identify execution risks, and support effective cross-team communication
Monitor performance at a high-level to ensure delivery aligns with agreed KPIs
Partner with subject matter experts on implementation and reporting (without owning optimization or strategy development)
Support coordination and briefing of vendor partners
Ensure vendors are aligned on scope, timelines, and deliverables
Track vendor execution against agreed expectations
Contribute to process improvement and delivery best practices
Participate in cross-functional collaboration and internal learning initiatives
Support a culture of transparency, accountability, and ethical execution
Travel domestically ~5% for client meetings or industry events
Qualification
Required
3–4 years of experience in client services, account management, or project management
Strong background in project coordination and execution across multiple stakeholders
Experience working with cross-functional teams
Bachelor's degree in Business, Marketing, Communications, or related field
Proficiency in Google Workspace and Microsoft Office
Excellent written and verbal communication skills
Highly organized with the ability to manage multiple accounts and deadlines
Familiarity with digital marketing platforms such as: Google Analytics, Google Ads, Facebook Ads Manager
Working knowledge of digital marketing concepts (paid media, SEO, social, content, email)
Company
Élan
Élan is a marketing agency that provides digital marketing, branding, and consulting services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jessica Fillmore, MBA
Co-Founder, Partner
Company data provided by crunchbase