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Sentry Management Inc. · 1 day ago

Dedicated Service Coordinator - Accounts Payable

Longwood, FL

Full-time

Onsite

New Grad, Entry Level

Sentry Management Inc. is an industry leader in full-service community association management, dedicated to enhancing property values and improving residents' lifestyles. They are seeking a Dedicated Service Coordinator for Accounts Payable to provide internal customer service support and operational guidance across divisions.

Real Estate

Responsibilities

Attend to internal customer service issues and ensure effective and long-term problem resolution

Perform assignments associated with department projects as directed by Sentry’s leadership team

Support divisions retention efforts by completing tasks and coordinating resolution

First level support for division issues, coordinate the participation of required staff to resolve disputes by troubleshooting customer needs

Utilize knowledge and understanding of Customer Service basics as well as communication skills and problem resolution

Assist in identifying ways of improving efficiency to streamline processes and enhance the customers' experience

Single point of contact for the region – triages all issues brought to them, acknowledges receipt, researches and engages others across the assigned department as needed and provides status updates based on the service level agreement