First Interstate · 1 day ago
Treasury Support Specialist II - Wire Payments
Billings, MT
Full-time
Onsite
Entry Level
1+ years expFirst Interstate BancSystem is seeking a Treasury Support Specialist II to deliver FedWire payment processing and support to the bank's Treasury and branch networks. The role involves providing technical and operational support, customer payment verification, and case research.
BankingCredit CardsFinancial ServicesWealth Management
Responsibilities
Provide in-depth technical and operational support for treasury and branch personnel of the Bank’s FedWire payment program and processes. Follow through in all aspects starting from the initial review
Daily processing of customer agreements, applications, maintenance, etc
Ability to assess treasury and branch network needs and provide solutions to meet those needs
Must work closely and cooperatively with branch personnel and business banking officers regarding questions related to FedWire payment products
Assist business client support staff in managing their existing Treasury relationships
Respond timely to calls and correspondence regarding FedWire payment products
Handle internal and customer service calls and messages received through various channels
Cooperate with, participate in, and support the adherence to all internal policies, procedures, training, and practices in support of the Bank’s compliance with all regulatory requirements, particularly those related to job-specific duties
Must have proven team-oriented skills that demonstrate a commitment to the success of the First Interstate Bank strategic initiatives
Research non-routine/complex payment formats or customer problems and communicate findings/resolutions to branch staff and/or Treasury Solutions Business Manager
Support the development and implementation of new products, processes and procedures
Serve as subject matter expert (SME) with special projects, upgrades, and conversions
Qualification
Required
Proven experience delivering exemplary level of customer service in a professional environment
Proven ability to assess customer needs
Strong computer and technical skills required
Must possess advanced Microsoft Office knowledge and experience
Must possess exceptional customer service and communication skills
Ability to interact as a member of a team and to multitask in a fast-paced environment required
Must be flexible; a self-starter, possess strong problem-solving abilities; strong financial acumen and sound judgement
Ability to read, analyze, and interpret general business periodicals, contracts, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Excellent written and verbal communication, interpersonal, presentation and training skills
Extensive understanding of business and financial fundamentals, intermediate accounting skills with mathematical aptitude and computer spreadsheet skills
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
High School Diploma or General Education Degree (GED) required
1-3 years related experience, training, and/or equivalent combination of education and experience required
Preferred
Sales and business development experience to include knowledge of First Interstate Bank's network and delivery systems
Benefits
Accrue and use your paid time off (PTO) immediately – no waiting period – plus paid federal holidays in addition to PTO.
Child Care Assistance Program for eligible dependent(s).
We prioritize wellness by offering eligible employees a monthly stipend, toward a fitness club membership or exercise-related classes.
Company
First Interstate
At First Interstate, we meet people where they are—helping them get to where they want to be.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Riley
President and Chief Executive Officer
BRITTNEY BAUER
REAL ESTATE LOAN PROCESSOR/CLOSER
Recent News
2025-10-03
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2025-06-28
2025-06-02
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