Ken Garff Automotive Group · 2 days ago
Remote Inbound Customer Service Representative
United States
Full-time
Remote
New Grad, Entry Level
$16/hr - $16.25/hrKen Garff Automotive Group is seeking Remote Customer Service Representatives for their Listening Center. The role involves answering inbound customer calls, addressing concerns, and maintaining customer relationships while upholding the company's standards.
AutomotiveSales
No H1B
Responsibilities
Answer inbound customer calls promptly and professionally
Determine the customer’s concerns and schedule the necessary appointment
Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard
Document and update customer records
Establish and maintain great customer relationships
Be a team player and uphold Ken Garff’s standards of professionalism and integrity
Qualification
Required
Positive, energetic, enthusiastic, and service-oriented
Must provide your own equipment
Proficient computer skills, capable of managing multiple systems, and able to type 40 + wpm
The ability to help solve customer problems
Excellent problem-solving and communication skills. (Written and verbal)
Ability to multitask, organize & prioritize—in other words, work smart
High School Diploma or equivalent
Must be 18 years or older and authorized to work in the U.S
Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa
Preferred
Previous customer service or call center experience is a plus
Bilingual in Spanish is a PLUS!
Benefits
Earn a college degree, no cost to you!
Paid training—we care about your success.
Flexible schedule!
Real career growth at a nationwide automotive powerhouse
Competitive base pay
Paid Time Off
Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
401 (k) with Company match
Optional Year-end bonus program
Employee discounts on Vehicle Purchase, Parts, Service, and More!
Great people with a great culture
Company
Ken Garff Automotive Group
Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen.
Founded in 1932
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James M "Jim" Campbell, CPA
Chief Financial Officer
Brent Lessing
Chief Information Technology Officer
Recent News
Company data provided by crunchbase