S&P Global · 1 day ago
Dealer Relations Manager
Lansing, MI
Full-time
Hybrid
Mid Level
$90K/yr - $100K/yr
3+ years expS&P Global is a leading provider of predictive analytics and marketing automation solutions for the automotive industry. They are seeking a Dealer Relations Manager who will manage dealer relationships, implement product processes, and provide training to ensure successful adoption of their software platform.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
Responsibilities
Possess an in depth understanding of our software platform functionality, related services and an overview of the technical functionality. Leverage this knowledge to strategically implement processes and work with executive management, floor management and other various departments within the dealership on appropriate usage
Responsible for day-to-day dealer relationship management and champion the adoption and ongoing use of the company product in the dealerships
Execute launch planning, manage the product implementation and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits as well as the same to the regional team
Serve as first point of contact for our handling dealerships issues and follows up on those that have been escalated
Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships and to teammates on the regional team
Ensure that product changes, new features and releases are communicated and implemented in a timely manner to their accounts
This position will cover a geographical area and work as part of a larger team reporting to a Director of Dealer Relations
Responsible for the retention of 20+ accounts
Qualification
Required
Bachelors' degree in Business, Management, Marketing or a related field
3-5 years professional experience working in sales, marketing or customer service in a luxury automotive retail environment
Significant experience working with CRM tools and are at ease with technology
Think quickly on your feet and handle ambiguity
Communicate well both orally and in writing and demonstrate business and financial acumen in your daily work
Know how to establish rapport and develop meaningful relationships with your clients
Negotiate effectively, finding the win-win solution to problems
Proactively solicit feedback, ask clarifying questions and resolve issues in a non-confrontational way
Ability to perform as part of a larger team and work independently to schedule and prioritize your work
Regularly assess your own performance and adapt your work to achieve better results
Must believe in what you do and feel a vested interest the company's success
This role requires 80%-100% travel within the region and nationally as needed
A valid driver license with no restrictions is required to perform the job
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
10001+ employees
H1B Sponsorship
S&P Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (26)
2023 (30)
2022 (38)
2021 (46)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Chief Financial Officer Market Intelligence
Recent News
2026-01-07
The Motley Fool
2026-01-06
2026-01-05
Company data provided by crunchbase