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Life Unlimited, Inc. · 1 day ago

Program Manager- MYDAY NWMO

St Joseph, MO

Full-time

Onsite

Mid, Senior Level

$45K/yr - $45K/yr

8+ years exp

Life Unlimited, Inc. is dedicated to providing support for individuals attending their day services. The Program Manager is responsible for coordinating supports, managing a caseload, and ensuring program quality and compliance with standards.

CommunitiesEducationFamilyHealth CareNon Profit

Responsibilities

Designing, implementing, coordinating, supervising and evaluating programs for all assigned people supported by Life Unlimited My Day Program

Assuring the quality of habilitative support services at Day Program

Participating in workshops and training conferences to enhance personal growth and development

Develop ISP goals in a timely manner based on input from the person supported, My Day staff, family, other staff, and personal observations

Facilitate the Individual Support Plan (ISP) meeting, with Support Coordinator, according to the desires of the person supported and guardian, when applicable

Provide support staff with sufficient information, training support for delegated tasks- RN (Oversight), external resources, training, plan information, and other requirements for the successful implementation of each program

Submit required forms/summaries and monitor program entries in Therap as needed, so they are correct and complete. Forms/summaries include, but not limited to, event reports and monthly summaries to analyze ISP outcome data

Participate in ongoing group and individualized support staff training, evaluation, and development

Maintain familiarity with and follow Life Unlimited policies and procedures

Enhance public relations, as requested, for Life Unlimited, including representing the agency at community meetings, conferences, and meetings with other agencies, as needed

Maintain program records

Demonstrate ability to relate effectively with co-workers and guardians; give and receive feedback in a positive, supportive manner

Safeguard confidentiality, privacy, dignity, safety, health, and the civil rights of the people we support and our co-workers. Accomplish this through education, monitoring, and evaluation of services, staff, and programs

Communicate directly and clearly in verbal and written form

Show initiative and creativity in problem solving

Carry a phone to respond to program situations during the regular work schedule and after hours for emergencies

Participate in on-call rotation for morning staffing support

Actively attend and participate in QA, Health Team and Administrative Team, as well as any Other Required Meetings

The ability to effectively and efficiently use computers or mobile devices to input, access, modify, or output information. This includes the ability to quickly access, store and retrieve data

Other duties as assigned

Supervise volunteers and community service volunteers; monitor work performance and provide ongoing feedback to improve productivity and employee job satisfaction

Provide inspirational leadership to staff and volunteers, setting operational performance standards and offering training

Engage in progressive discipline procedures when needed; write performance improvement plans that put corrective action in place to ensure staff is in compliance when necessary

Conduct investigations should allegations of misconduct arise

Maintain confidentiality regarding all personnel matters

Develop schedules for paid staff and volunteers to ensure appropriate levels of staff and volunteer coverage to both reach the store’s financial goals and be able to provide excellent customer service

Lead and supervise the retail job training program; oversee the development of the curriculum; recruit volunteers to assist; and mentor students

Maintain current knowledge of agency policies and procedures as they relate to personnel; monitor staff for adherence to policies and procedures

Conduct regularly scheduled communication with staff /volunteers to provide direction, guidance and oversight to personnel. Host staff/volunteer meetings as needed to share information and engage in team building

Provide timely direction and feedback to appropriate authorities

All Other Duties as Assigned

Qualification

Program ManagementSupervisory ExperienceTreatment Plan DevelopmentCPR CertificationFirst Aid CertificationPositive Behavior SupportsCommunication SkillsProblem SolvingTeam LeadershipConfidentiality

Required

Bachelor's Degree in position related field or eight years related experience

Must obtain and maintain training and certification in all required areas such as Abuse/Neglect, CPR, First Aid, Level I Medication Administration and Positive Behavior Supports

Minimum of one year supervisory experience with individuals with developmental disabilities

Ability to develop, implement, and evaluate treatment plans

Must be at least 18 years of age

Must have reliable personal vehicle for transporting clients

Must obtain a Class E driver's license during new hire orientation– must carry minimum coverage applicable by law for auto insurance

Must Receive Seasonal Flu Vaccination