LendingClub · 1 day ago
Team Lead, Credit
Lehi, UT
Full-time
Hybrid
Entry, Mid Level
2+ years expLendingClub Corporation is the leading digital marketplace bank in the U.S., dedicated to helping customers achieve their financial goals. The Team Lead in Credit will supervise a team of Credit Specialists, ensuring compliance with credit policies while providing exceptional customer service and driving operational efficiency.
Consumer LendingCreditFinanceFinancial ServicesFinTechLendingPeer to PeerPersonal Finance
Responsibilities
Supervise a team of 10-15 Credit Specialists responsible for reviewing personal loan applications
Monitor and improve the interaction with borrowers via phone and electronically to verify identity, income, and employment, and answer any questions regarding their loans
Ensure compliance with Lending Club credit policies and procedures
Ensure the highest level of customer service and quality
Handle escalated customer communication when needed
Lead projects to improve customer satisfaction, operational efficiency, and work quality
Maintain a fast paced, innovative, collaborative, and customer focused work environment
Qualification
Required
2+ years of experience supervising a team in a fast-paced, volume-focused operation
Previous customer service experience
Ability to drive constant process improvement and apply innovation in a fast paced, evolving environment
Strong analytical and problem-solving skills
Excellent verbal and written communication skills with strong attention to detail
High School Diploma or GED required
Preferred
Experience in consumer lending preferred, but not required
A four-year college degree preferred
Company
LendingClub
Since our founding in 2007, we have transformed the banking industry by bringing a traditional credit product - the installment loan - online and we’ve been on the fast track ever since.
1001-5000 employees
H1B Sponsorship
LendingClub has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (26)
2021 (19)
2020 (106)
Funding
Current Stage
Public CompanyTotal Funding
$392.23MKey Investors
Kleiner PerkinsUnion Square VenturesFoundation Capital
2017-04-09Post Ipo Equity
2014-12-11IPO
2014-08-22Series Unknown
Leadership Team
Drew LaBenne
Chief Financial Officer
Annie Armstrong
Chief Risk Officer
Recent News
p2p-banking.com
2025-12-24
2025-11-24
Company data provided by crunchbase