Fraud Investigations Intern jobs in United States
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Everwise Credit Union · 1 day ago

Fraud Investigations Intern

Everwise Credit Union is dedicated to providing excellent financial services, and they are seeking a Fraud Investigations Intern to support their Fraud department. This role will involve assisting with various projects aimed at enhancing fraud prevention and awareness among members.

BankingFinanceFinancial Services
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Growth Opportunities

Responsibilities

Work with Fraud Investigations team and other appropriate business units to create simple fraud-prevention guides that are shared when members open accounts
Develop fraud awareness modules teaching members how to spot phishing and secure their accounts
Help create timely awareness campaigns (emails, posters, social posts) for seasonal campaigns (tax season, holidays, etc.)
Create materials frontline staff can use to educate customers during interactions
Work with Fraud Investigations and various business units to incorporate departmental reporting into the fraud monitoring system
Create standardized reporting templates for fraud investigations to streamline documentation
Create scorecards for various quality reviews and assist with completion of quality reviews
SharePoint projects – adding resources, maintenance, etc
Additional projects as needed

Qualification

Microsoft OfficeCustomer serviceCommunication skillsAttention to detailConfidentiality

Required

High School diploma or GED
Currently attending a college or university and have taken intermediate level courses typically in the third year of study
Accountable for timely completion of assigned projects
Strong verbal and written communication skills
Excellent customer service
Strong attention to detail
High level of confidentiality
Proficiency in Microsoft Office suite (Excel, Word)
Accountable for the quality of work provided, documentation and follow-up with adherence to Everwise's service expectations
Accountable for maintaining the strictest of confidentiality

Preferred

Pursuit of degree in Criminal Justice

Company

Everwise Credit Union

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Everwise Credit Union is a banking firm that provides savings accounts, mortgages, auto loans, and home equity loan services.

Funding

Current Stage
Late Stage

Leadership Team

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Jason M. Osterhage
President + Chief Executive Officer
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Todd Brown
Chief Financial Officer
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Company data provided by crunchbase