Vizrt · 1 week ago
Customer Solution Advisor - Enterprise - US
United States
Full-time
Remote
Entry, Mid Level
2+ years expVizrt is a company focused on empowering organizations through immersive visual experiences. The Customer Solutions Advisor, Enterprise role involves partnering with various sectors to design solutions that enhance communication and engagement, leveraging Vizrt's integrated technologies.
BroadcastingSoftware
Responsibilities
Lead discovery sessions to understand the customer's vision, challenges, and success criteria
Focus on desired outcomes, such as improved communication impact, reduced production complexity, or enhanced audience engagement, and design solutions that achieve those outcomes
Translate strategic goals into measurable value propositions supported by Vizrt technologies
Advise customers across verticals such as corporate communications, higher education, healthcare, and public sector
Build lasting relationships with communications leaders, IT managers, and production teams by providing consultative insight, not just technical guidance
Design end-to-end enterprise communication workflows that deliver outcomes such as increased employee alignment, brand consistency, and improved message retention
Integrate Vizrt technologies, graphics, automation, cloud, and video platforms into unified, outcome-based solutions
Create workflow diagrams, integration plans, and architecture outlines that show how each solution addresses business challenges
Ensure solutions are efficient, secure, scalable, and aligned with each organization's goals
Collaborate with Product Management, R&D, and Professional Services to validate and implement customer solutions effectively
Deliver engaging demonstrations that show how Vizrt solutions drive results such as higher audience engagement, faster content creation, or streamlined hybrid event production
Tailor demos to customer objectives across executive communications, training, education, public information, or virtual events
Conduct live or virtual workshops with creative, communications, and IT stakeholders to demonstrate real business impact
Support Sales by articulating the why behind each solution, linking capabilities to tangible customer outcomes
Assist with proposals, scopes, and opportunity plans that frame value in business terms
Help identify expansion opportunities where customers can extend value across new departments or channels
Work with Professional Services to plan outcome-based POCs and solution rollouts
Share insights from the field with Product Management to ensure future capabilities align with customer needs
Collaborate with Marketing and Customer Success to capture customer stories and outcomes
Qualification
Required
Experience designing or supporting enterprise communication, learning, or event workflows
Ability to link technology capabilities to measurable business results and user outcomes
Hands-on experience with Vizrt solutions or similar platforms for production, graphics, or automation
Strong understanding of enterprise communication and collaboration ecosystems (corporate studios, internal streaming, hybrid classrooms, and digital events)
Exceptional communication and storytelling skills and able to explain complex workflows in clear business terms
Fluent in English; additional languages are a plus
Ability to travel within the United States as needed for meetings, demonstrations, and events
Must have the ability and willingness to travel as required
Preferred
2+ years in Pre-Sales, Solutions Engineering, Broadcast, AV Integration, or Unified Communications
Experience in corporate, higher education, healthcare, or public-sector communication environments
Familiarity with cloud and IP-based production workflows (AWS, Azure, NDI, SRT, automation)
Understanding of enterprise security, compliance, and IT integration requirements
Benefits
Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy
Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance
Professional Development: Opportunities for ongoing training
Company
Vizrt
Vizrt is a software company for real-time 3D graphics, video playout, studio automation, sports analysis, journalist story tools.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Permira Credit
2016-09-15Debt Financing
2014-11-10Acquired
2011-05-06Series Unknown
Leadership Team
Rohit Nagarajan
Chief Executive Officer
Petter Ole Jakobsen
co-founder and Senior advisor, Vizrt
Recent News
TV Technology
2025-11-27
2025-11-01
2025-10-31
Company data provided by crunchbase