Syneos Health Commercial Solutions · 2 days ago
Account Development Representative
Durham, NC
Full-time
Hybrid
New Grad, Entry Level
$70K/yr - $83K/yrSyneos Health Commercial Solutions is a company focused on supporting biopharmaceutical organizations. The Account Development Representative is responsible for identifying and qualifying prospective customers to aid in the business development strategy, with a focus on outreach and nurturing client relationships.
Biotechnology
Responsibilities
Conducts outbound outreach (cold calls, emails, social engagement) to initiate contact with decision-makers and influencers at prospective biopharmaceutical organizations
Crafts and delivers compelling messages tailored to each target, clearly articulating Syneos Health’s unique value proposition and service offerings
Executes key campaigns and conference activity to broaden market awareness and deepen engagement
Reviews inbound Marketing leads and evaluates fit based on prospect needs, pipeline stage and strength, outsourcing preferences, current/future projects, financial status, and alignment with Syneos capabilities
Leverages multiple tools to conduct high-level needs assessments to determine opportunity quality and timing
Qualifies and transitions well-vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation
Maintains detailed, up-to-date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce)
Provides real-time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement
Continuously engages prospects through thoughtful follow-up, sharing relevant updates and opportunities to maintain interest
Partners with Business Insights (BI) and internal analytics teams to prioritize high-potential accounts and refine territory engagement strategies using data and lead-scoring insights
Monitors key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; uses data to optimize approach
Leverages leads and insights from conferences, trade shows, and internal BD activities to source new opportunities (including actively attending Conferences and road shows aligned with the region that they support, as needed)
Participates in cross-functional collaboration sessions to share prospect feedback, best practices, and market intelligence
Performs other work-related duties as assigned
Qualification
Required
Minimum: 4 Year / Bachelors Degree - Required
Experience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity, with other industries considered based on transferable sales skills
Demonstrated ability to thrive in a fast-paced, agile environment with shifting priorities
Proven success in high-volume outbound prospecting and lead qualification
Strong written, verbal, and interpersonal communication skills; able to build rapport and credibility with senior-level stakeholders
Skilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectiveness
Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint)
Highly organized and detail-oriented with the ability to manage multiple priorities simultaneously
Self-starter with a collaborative mindset and a commitment to continuous learning and growth
Ability to travel up to 10% for team meetings, training, or industry events
Preferred
4 Year / Bachelors Degree in Business, Life Sciences or related field
Benefits
Company car or car allowance
Health benefits to include Medical, Dental and Vision
Company match 401k
Eligibility to participate in Employee Stock Purchase Plan
Eligibility to earn commissions/bonus based on company and individual performance
Flexible paid time off (PTO) and sick time
Company
Syneos Health Commercial Solutions
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Phil Moussally
CFO Deployment Solutions
Barrie Pendsay
Chief Operating Financial Officer
Company data provided by crunchbase