Moby Capital · 1 week ago
Salesforce Administrator
Moby Capital is seeking an experienced Salesforce Administrator to manage and optimize their Salesforce platform. The role involves ensuring data integrity, streamlining processes through automation, and providing exceptional user support while managing third-party integrations.
Responsibilities
Maintain and configure Salesforce platform to meet business needs
Ensure data integrity through regular audits and cleanup
Manage user accounts, roles, and permissions
Perform ongoing data cleanup and validation
Monitor and maintain accurate records across all Salesforce objects
Create and maintain reports and dashboards for stakeholders
Ensure timely updates and accuracy of reporting tools
Design and implement Flow automation and other declarative tools
Utilize Salesforce for automation and integration of business processes
Manage and support third-party tool integrations, including Ternio and Five9
Optimize Five9 administration for improved connect rates
Provide day-to-day support for Salesforce users
Troubleshoot issues and deliver training sessions as needed
Maintain adherence to Salesforce best practices and security standards
Qualification
Required
Salesforce Certified Administrator (Advanced certification preferred)
Proven experience in Salesforce administration, including:
Flow automation and declarative tools
Data integrity management and cleanup
Report and dashboard maintenance
Experience with Salesforce automation and integration
Familiarity with third-party sales tools and integrations (e.g., Ternio, Five9)
Strong analytical and problem-solving skills
Excellent communication and user support capabilities
Preferred
Advanced knowledge of Salesforce platform features
Experience with Five9 administration and optimizing connect rates
Ability to manage multiple projects and meet deadlines