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Raytheon · 1 day ago

Senior IT Systems Technician

Buckley AFB, CO

Full-time

Onsite

Mid, Senior Level

$69K/yr - $131K/yr

2+ years exp

Raytheon is a company focused on helping the nation and allies defend freedoms and deter aggression. They are seeking a Senior IT Systems Technician to provide Tier 2 Operations & Maintenance for real-time IT Systems, ensuring the support and management of IT services and hardware. The role involves troubleshooting, installation, and maintenance of IT infrastructure while fostering positive relationships with customers.

Intellectual PropertyInternetWeb Hosting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers, thin clients, servers, telephones, cabling, and administration

Install, upgrade, repair, support customer baseline equipment and related devices

Perform anomaly/incident resolution, request fulfillment, Install Move Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, and support overall incident and change management actions

Troubleshoot, diagnose, isolate, and resolve system service failures to meet program resolution timelines (Critical, Essential and Support)

Reseat cards, reboot hardware, replace hardware components, and replace cabling

Re-image or reload software to approved baseline standard and run diagnostics to repair storage discs or corrupted files

Support non-standard surge services for special projects and high visibility activities as directed

100% onsite full time based in Aurora, CO

Qualification

TS/SCI security clearanceIAT Level 2 certificationDesktop/server administrationVoIP phones experienceVideo conferencing experienceCabling standards knowledgeCommunicationTeam player

Required

Typically requires bachelor's and minimum of 2+ years of relevant prior experience

Must have an active and transferable U.S. government issued TS/SCI with polygraph security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Experience with desktop computers, thin clients, and servers' installation and administration

Must have an active DoD 8570 IAT Level 2 certification (or higher). IAT Level 2 requires one or more of the following Professional Certifications: Security+ CE, CCNA Security, GICSP, GSEC, SSCP, CySA+, CND. CompTIA Security+ CE is the minimum certification