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Inolex · 1 day ago

Technical Account Manager

Philadelphia, PA

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Inolex is a fast-growing, innovative manufacturer of sustainable personal care ingredients serving leading brands worldwide. We are seeking a proactive, relationship-driven Technical Account Manager to strengthen partnerships and deliver exceptional value through technical and commercial expertise. This role focuses on managing and growing a portfolio of key accounts within the Northeast U.S., securing new opportunities with target accounts, and supporting customer innovation initiatives.

Cosmetics

Responsibilities

Manage and grow a portfolio of regional key accounts, ensuring alignment with Inolex’s strategic priorities

Build and maintain trusted relationships with decision makers, influencers, and technical teams at customer organizations

Develop and execute account plans that balance short-term wins with long-term growth opportunities

Identify opportunities within existing accounts to expand share of wallet

Develop proposals and negotiate contracts aligned with company objectives and client needs

Provide technical expertise on formulations, applications, and regulatory compliance; troubleshoot challenges as needed with internal teams

Lead joint development projects and support customer innovation initiatives

Conduct technical presentations, workshops, and training sessions for customers

Monitor market trends and customer insights to inform product development and innovation

Represent Inolex at industry events, tradeshows, and technical seminars

Maintain accurate CRM records, forecasts, budgets, and reporting

Support special projects and additional business needs as required

Qualification

Key account managementTechnical expertisePersonal care industry knowledgeMicrosoft Office SuiteCRM systemsAnalytical thinkingOrganizedCommunication skillsProblem-solving mindsetDetail-orientedWork independently