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Harmons Grocery · 14 hours ago

Floral Trainer

3143 Parkway Blvd, West Valley City, UT 84119, USA

Full-time

Onsite

Mid, Senior Level

$69K/yr - $69K/yr

5+ years exp

Harmons Grocery is a retail company focused on providing quality floral products and services. The Floral Trainer is responsible for training new Floral Managers and associates, analyzing data for improvement opportunities, and ensuring exceptional customer service while maintaining company standards.

E-CommerceGrocery

Responsibilities

Teaches, mentors, and educates Floral associates to help them be successful members of the team

Follows established company policies and procedures

Plans displays and merchandising based on research, sales trends, and customer feedback

Supports the marketing and promotion of products at various locations

Ensures that products are located in the correct place at the right time of year

Assists the Distribution Center Director in providing tools to ensure the quality, freshness, product assortment, and inventory levels of all Floral products and services in the department

Confirms pricing accuracy and signage for all products, paying particular attention to consistency between stores

Analyzes Domo and identifies opportunities for improvement

Communicates and follows up on sales and merchandising plans

Builds and maintains relationships with store associates, Store Directors, and outside vendors

Assists with departmental space management; new items, new sets, merchandising, etc

Assists in planning and ordering for holiday sales and seasonal items and sets

Assists with developing new items, remaining up to date with industry’s best practices

Completes assigned tasks efficiently and in a timely manner

Sets a professional and positive example to others

Communicates openly and frequently with the Distribution Center Director

Ensures company standards for safety, sanitation, and productivity are maintained

Ensures that the stores have the items that they need for resets, remodels, and new store openings

Promptly shares associates’ and customers’ concerns and/or grievances with the appropriate person

Takes initiative to lead Floral Managers in what needs to be done in each store during visits and then communicates actions to Distribution Center Director and Store Director

Performs other job-related duties as assigned

Qualification

Floral product knowledgeLeadership skillsCommunication skillsMicrosoft Office SuiteAnalytical skillsOrganizational skillsCreative skillsCustomer serviceConflict resolutionTeam collaboration

Required

A high school diploma or GED required

Must have an expert knowledge of and enjoy working with and handling floral products

Must have exceptional leadership and communication skills

Excellent organization and planning skills

Must be creative and have a good instinct of what is visually pleasing

Ability to conceptualize and envision products and programs for the future

Ability to prioritize tasks, multi-task, balance friendliness with efficiency, and maintain focus

A good working knowledge of the Microsoft Office Suite, email, and the internet

Ability to utilize computer systems and standard office equipment

Must have the ability to advocate, analyze, and understand technology to be effective personally and have an impact on business performance

Ability to interpret policies and procedures

Excellent organization and planning skills

Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people

Ability to professionally and appropriately handle conflict

Must possess the ability to accept constructive review and be accountable for one's own success as well as the success of your team

Required to make decisions using general, recognized analytical skills and techniques

Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaboratively

Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent

Ability to work weekends, evenings, and holidays