Manager of Quality Incentive Programs jobs in United States
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Partnership HealthPlan of California · 1 day ago

Manager of Quality Incentive Programs

Partnership HealthPlan of California is responsible for managing healthcare quality incentive programs. The Manager of Quality Incentive Programs oversees various quality improvement initiatives and leads a team to ensure effective implementation and evaluation of these programs.

Health CareInsuranceNon Profit
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Culture & Values

Responsibilities

Provides oversight, mentoring, and coaching to the QIP team in the following areas:
Development and implementation of communication plans and presentations to PHC’s leadership and physician committees
Strategic leadership to all QIP programs including experience formulating objectives and priorities and implementing plans consistent with long term views/vision. Capitalizes on opportunities and effectively manages risks
Provides direction to the planning, implementation, and evaluation of all components for quality incentive programs
Provides advice and support on quality incentives programs run through other PHC departments, such as, the pharmacy 340B QIP, the mental health QIP, and the specialty QAIP
In conjunction with the PHC leadership team and community stakeholders, develops other pay for performance programs, as needed
Works collaboratively with IT and Health Analytics departments on the data systems to support regular measurement and feedback on the QIP measures
Researches and advises on program, payment, and incentive methodologies for quality incentive programs
Models data-driven leadership, ensuring interventions are measured and evaluated for efficacy and impact
Understands and exhibits expert knowledge in the various components of the QIPs
In conjunction with the Director of QI/PI and the CMO, oversees the development, implementation, and evaluation of the Provider Data Portal:
Works with PHC departments, business analysts, and providers to gather business requirements through observation, interviews, and facilitated questions
Works with business analysts, vendors, and IT department to develop prototypes for the portal
Oversees the testing, implementation, long-term management, and continuous improvement of the portal
Oversees the data integrity and reporting from the portal by ensuring data management and validation processes are in place
Provides direction to the team on all aspects of the portal
Leads a high performing team:
Supports the development of the QIP and Provider Portal teams by establishing clear goals, expectations, and metrics to ensure that they are used to continually motivate staff and support meeting department goals and objectives
Hires, trains, coaches, supports, and directly supervises QIP staff. Regularly assesses staffing needs and advocates for additional staff as required
Serves as member of QI Department and Health Services Management Teams:
Supports QI Department Director in budget management, staffing decisions, and strategic and operational planning
Collaborates with department director and QI management team to ensure alignment of efforts across the department. Helps develop and manage communication feedback loops so work from other areas (i.e. QIP programs, HEDIS, analytics, regional offices) informs QIP and Data Portal priorities, and vice versa
Collaborates extensively with QI staff in Redding office to foster alignment and cohesion across QIP, provider data portal, and other QI department functions
Attends Health Services Management Team meetings and stays informed of critical work across Health Services department. Advises of Health Services department strategy and continually assesses and adjusts operational plan of QIP team to support this larger strategy
Works with other directors and managers across the QI department and PHC as a whole on data and measurement related activities, including the Quality Improvement Program, PHC Stars Dashboard, provider reporting tools, and internal dashboards and program evaluations
Stays informed on key developments in the quality improvement field that impact our provider network, including patient-centered medical home certification criteria, meaningful use, primary care transformation best practices, and quality reporting requirements
Stays informed of key developments and research in the area of Pay for Performance
Assures that processes for Quality Improvement projects are HIPAA compliant and implements any needed changes or upgrades
Accepts other responsibilities as determined by the needs of the QI Department

Qualification

Data analyticsHealthcare quality dataProject managementQuality Improvement ProgramsCommunication skillsAnalytic thinkingOrganizational skillsTeam leadership

Required

Bachelor's degree is required
At least four (4) years of experience in project management related to healthcare
Prior supervision of staff is required
Advanced data analytic skills
Knowledge of healthcare quality data
Understanding of improvement measurement and analysis using run charts (trending data over time), and making decisions based on these data
Valid California driver's license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business
Strong written and oral communication skills
Strong organization skills to work on multiple projects simultaneously within established time frames
Ability to plan, implement, and report on quality management projects
Strong analytic and critical thinking skills

Preferred

Master's degree in healthcare is strongly preferred

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Company

Partnership HealthPlan of California

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Partnership HealthPlan of California is a non-profit community-based health care organization that contracts with the state to administer Medi-Cal benefits through local care providers to ensure Medi-Cal recipients have access to high-quality comprehensive cost-effective health care.

Funding

Current Stage
Late Stage

Leadership Team

L
Lorna Veloso
Sr. Manager of OpEx/PMO
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