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BeautyHealth · 5 days ago

Inside Sales Manager

United States

Full-time

Remote

Mid, Senior Level

$75K/yr - $80K/yr

5+ years exp

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences. The Inside Sales Manager is responsible for leading the Inside Business Development Manager team, ensuring effective execution of sales processes, and achieving defined KPIs while focusing on people leadership and operational excellence.

Consumer GoodsCosmeticsHealth Care

Responsibilities

Coaches and manages day-to-day operations of the inside sales team

Conducts regular 1:1 meetings, performance check-ins, and coaching sessions focused on productivity, effectiveness, and KPI attainment

Monitors individual and team performance and provides timely feedback, guidance, and coaching as needed

Manages day-to-day people operations including scheduling, calendar coverage, attendance, PTO tracking, and timekeeping for workforce

Partners with Senior IBDMs on employee and customer training needs as well as onboarding of new Inside Business Development Managers

Supports onboarding, ramp up, and ongoing reinforcement of sales tools, processes, and expectations for new and existing team members

Acts as interim sales representative and supports open territory coverage

Ensures consistent execution of Inside Sales workflows, best practices, and standards across the team

Reinforces CRM (Salesforce) usage, documentation standards, and reporting accuracy

Supports call coaching, quality monitoring, and reinforcement of consultative selling behaviors

Maintains and updates dashboards, scorecards, and performance reports tracking activity, productivity, and results

Analyzes performance data to identify trends, gaps, and opportunities for coaching or process improvement

Provides regular performance insights and operational updates to the Director, Provider Growth Strategies & Inside Sales

Serves as the first point of escalation for day-to-day issues impacting productivity, customer engagement, or execution

Performs other duties as assigned

Qualification

Inside sales experiencePeople managementCRM proficiencyPerformance managementCoaching skillsExperience in beauty industryCommunication skillsOrganizational skillsTime managementAttention to detailAdaptability

Required

Bachelor's degree or equivalent required

5+ years of experience in inside sales, business development, or account management

1+ years of direct people management experience

Demonstrated ability to drive consistent sales execution, performance management, and operational discipline

Strong coaching skills with experience improving individual and team performance against KPIs

Proficiency with CRM systems (Salesforce preferred) and performance reporting tools

Excellent communication skills, both written and verbal

Strong organizational, time management, and attention-to-detail skills

Ability to adapt and perform in a fast-paced, performance-driven environment

Preferred

Experience in the beauty or aesthetics landscape

Prior experience partnering with senior sales leadership to execute strategy at scale

Benefits

Medical insurance

Dental insurance

Vision insurance

FSAs

HSAs

Accident insurance

Pet insurance

Company-paid life and AD&D insurance

Company-paid long-term and short-term disability insurance

401(k) with employer match

Paid time off (PTO)

Paid holidays

Company

BeautyHealth

The Beauty Health Company (NASDAQ: SKIN) is a global category-creating company delivering millions of skin health experiences every year that help consumers reinvent their relationship with their skin, bodies and self-confidence.

Founded in 1997

Long Beach, California, USA

501-1000 employees