Leisure Capital Management, Inc. · 13 hours ago
Sr. Client Service Associate
California, United States
Full-time
Onsite
Mid, Senior Level
4+ years expLeisure Capital Management, Inc. is a Registered Investment Advisory firm seeking a Sr. Client Service Associate to enhance client relationships and provide exceptional service. The role involves assisting with client onboarding, managing account workflows, and collaborating with lead advisors on client interactions.
AdviceFinanceFinancial Services
Hiring Manager
Gideon Bernstein, CFA, CAP®
Responsibilities
Assist the support team with daily client service activities
Handle client input within financial planning software and become proficient with various technology platforms, both for clients and internally. Paraplanner / CFP encouraged
Have client interactions, both over the phone and in person, and you'll collaborate closely with the lead advisors on a day-to-day basis
New Client onboarding and New Account opening, manage/monitor the new account workflows. Assist clients with employer sponsored retirement account rollover requests
Prepare necessary paperwork or prepare Charles Schwab Digital and DocuSign onboarding workflow when appropriate
Meet weekly to review workflow status with the rest of the team
Monitor Schwab alerts and notify responsible parties of action needed/ take appropriate action to resolve issues
Cashiering - inbound and outbound movement requests; Checks, wire transfers, journals, ACH
Assist with ongoing Action Plan creation and maintenance
Manage daily tasks
Create monthly Opportunity Reports
Maintain client data (billing, addresses, client portal)
Assist in Quarterly Reporting requirements
Prepare updates and calendar Compliance tasks for CCO review
Monthly, Quarterly and Annual reporting
Prepare SEC regulatory updates
Qualification
Required
Minimum of 3-5 years' experience with Registered Investment Advisor
Bachelor's degree
4+ years of experience with a Wealth Management firm or Financial Institution
Professional – needs to know how to conduct themselves with clients, both via email and over the phone
Humble – eager to learn, open to constructive criticism
Proactive – we want someone who will take ownership of their responsibilities and will actively help to improve client service and processes
Great communication skills – verbal and written
Likes learning new things and new technology – someone who adapts well to new technology
Someone who enjoys helping clients
Preferred
Paraplanner experience / CFP designation
Paraplanner / CFP experience preferred but not required
Benefits
Generous benefits for vacation, retirement savings and healthcare.
Company
Leisure Capital Management, Inc.
Leisure Capital Management is a Registered Investment Advisor providing investment management and charitable and gift planning to a variety of clients.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase