Marine Credit Union · 1 day ago
Bilingual Mortgage Loan Officer
La Crosse-Onalaska Area
Full-time
Hybrid
Mid LevelMarine Credit Union is seeking a Bilingual Mortgage Loan Officer to provide information on mortgage products and assist members in the loan application process. The role involves evaluating financial information, recommending loan decisions, and promoting credit union services to ensure a high standard of member service.
Financial Services
Responsibilities
Interview mortgage loan applicants. Assist member in completing loan applications over the phone and/or electronically
Collate, analyze, and evaluate information & documentation in support of loan applications
Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances
Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants
Correspond with members, applicants, and creditors to resolve questions regarding application information
Visit community and business contacts to promote and sell MCU’s services and develop lending business successfully
Provide information on portfolio mortgage loan products that best meet the member’s individual needs and circumstances
Recommend the structure of loan pricing, terms, and amounts for individual borrowers
Recommend loan approval/denials, counteroffers, and deviations from typical loan structure and pricing
Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate. Manage loan closing process with customers
Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues
Notify applicant of loan decision. Inform prospective borrowers of loan commitments
Review regulations as they apply to installment loan security agreements
Assist members with making payment arrangements on loans
Interact with members and the public to solicit loan applications. Network with community contacts to promote mortgage loan business growth
Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees
Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed
Promote other Marine Enterprise products and services
Provide exceptional member service to our members
Abide by all applicable policies, procedures, and regulations
Work proactively to build relationships necessary to meet set goals for the position
Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed
Effectively prepare loan documentation for processing, ensuring it is complete and accurate
Assist in managing risk through diligence in the information gathering process
Provide timely, service-oriented feedback to applicants regarding the status of their loans
Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position
Have access to transportation on demand to be able to travel to client and vendor appointments out of office as needed
Qualification
Required
Bilingual (Spanish Speaking)
Provide information on credit union portfolio mortgage products and services to members according to all credit union policies and procedures, and Federal and State rules and regulations
Collate and analyze individual financial information in support of loan decisioning process
Evaluate and recommend loan approvals, denials, and counteroffers based upon individual circumstances and data
Process required forms and related documentation for mortgage loan products
Promote credit union products and services
Partners to approve or deny loan applications based on analysis and company mortgage policies
Works with mortgage support staff to ensure timely response to member inquiries and ensure a standard of service excellence
Interview mortgage loan applicants
Assist member in completing loan applications over the phone and/or electronically
Collate, analyze, and evaluate information & documentation in support of loan applications
Evaluate borrower Character, Collateral, Capacity to Repay, and Credit position as a part of loan decisioning process based upon individual circumstances
Calculate debt-to-income ratios, collateral needs, and payment plans on loan applicants
Correspond with members, applicants, and creditors to resolve questions regarding application information
Visit community and business contacts to promote and sell MCU's services and develop lending business successfully
Provide information on portfolio mortgage loan products that best meet the member's individual needs and circumstances
Recommend the structure of loan pricing, terms, and amounts for individual borrowers
Recommend loan approval/denials, counteroffers, and deviations from typical loan structure and pricing
Prepare loan documentation for underwriting and processing, ensuring it is complete and accurate
Manage loan closing process with customers
Consult with members and the public about asset purchase, credit management, budgeting, debt restructuring, and financial planning issues
Notify applicant of loan decision
Inform prospective borrowers of loan commitments
Review regulations as they apply to installment loan security agreements
Assist members with making payment arrangements on loans
Interact with members and the public to solicit loan applications
Network with community contacts to promote mortgage loan business growth
Partners with other staff by passing opportunities to develop additional lending and deposit business to them as opportunities arise and following up on mortgage leads passed from other employees
Work successfully with other departments to ensure proper process, record retention, and information gathering best practices and procedures are followed
Promote other Marine Enterprise products and services
Provide exceptional member service to our members
Abide by all applicable policies, procedures, and regulations
Work proactively to build relationships necessary to meet set goals for the position
Effectively assist members and the public through the loan application and approval process, educating them about loan issues as needed
Effectively prepare loan documentation for processing, ensuring it is complete and accurate
Assist in managing risk through diligence in the information gathering process
Provide timely, service-oriented feedback to applicants regarding the status of their loans
Perform assigned loan prospect and delinquency calls to assist in meeting goals for the position
Have access to transportation on demand to be able to travel to client and vendor appointments out of office as needed
Knowledge of the mortgage loan application process and consumer credit
Ability to collate and analyze individual borrower financial information
Evaluation of information, and ability to make recommendations regarding loan pricing, structure, amounts, and terms as appropriate
Ability to recommend loan approvals, denial, and counteroffers based upon analysis of individual facts and circumstances
Ability to build rapport, explaining product features & benefits, and persuasively communicate
Skills in developing business
Sound PC computing skills, including MS-Office and loan application software
Strong problem-solving skills
Ability to build credibility and trust
High School Diploma
Prior experience gathering data, analyzing customer financial information, and making financial product recommendations
Previous business development/networking experience
Previous Mortgage/Consumer Lending, Banking, or Sales experience
Experience building networks of community/industry contacts to support business goals
Experience working in a face-to-face customer service/sales environment
A record of success in meeting set, external business goals
This position may include frequent driving; a driving record review is required
Preferred
College Degree in Business Administration, Marketing, Sales, or Finance desired
Previous consumer lending experience at Marine Credit Union preferred
Company
Marine Credit Union
Marine Credit Union is built on the strong belief that members are more than a credit score and committed to providing financial services.
Founded in 1949
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Darrick Weeks
President/ CEO
Joe Liethen CPA
Chief Financial Officer
Recent News
2022-08-24
American Banker
2022-01-13
2022-01-10
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