East Georgia Regional Medical Center, LLC ยท 15 hours ago
Admitting Clerk- 7a - 7p
East Georgia Regional Medical Center, LLC is seeking an ER Registrar to manage patient intake and registration processes in the Emergency Department. This role involves gathering and verifying patient information, ensuring confidentiality, and providing high-quality customer service to patients and their families.
Emergency MedicineHealth CareHealth DiagnosticsHospitalMedicalOncology
Responsibilities
Greets patients and families in a professional and compassionate manner, ensuring a positive first impression
Registers patients for emergency services, obtaining all required personal, insurance, and medical information
Verifies patient identification and insurance details, making necessary updates to patient records as needed
Obtains patient's or appropriate family members' signature on all necessary consent authorization forms, explaining each consent prior to it being signed
Verifies insurance coverage and eligibility, ensuring that all necessary information is captured for billing purposes
Collects patient co-pays or deductibles when applicable and inform patients of financial obligations
Assists patients with understanding insurance requirements and assist with resolving insurance-related questions
Carefully documents on all forms if the patient is unable to sign the consent authorization forms or why a family member signs the forms and has nursing sign off if the patient is unable to sign
Verifies insurance and identifies the proper insurance plan codes to ensure accurate and prompt payment
Compiles the necessary paperwork to ensure quick retrieval and processing of the patients visit
Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay
Notifies department or physicians or the patient's arrival. Follows up with the physician or ancillary department if the patient is left waiting for an extended period of time
Maintains communication with key personnel during emergency codes and alerts the facility when emergency plans are in place
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
Strong communication and customer service skills
Knowledge of insurance verification and basic medical terminology
Ability to maintain accuracy and attention to detail in a fast-paced environment
Familiarity with electronic health record (EHR) systems and registration software
Ability to manage sensitive and confidential information appropriately
Effective interpersonal skills to work with patients, families, and healthcare teams
Ability to remain calm and professional in high-stress or emergency situations
Preferred
Post-secondary education or training in medical office administration or healthcare administration preferred
0-2 years of experience in customer service preferred
Benefits
Competitive Pay
Medical, Dental, Vision, and Life Insurance
Generous Paid Time Off (PTO)
Extended Illness Bank (EIB)
Matching 401(k)
Opportunities for Career Advancement
Rewards & Recognition Programs
Exclusive Discounts and Perks
Company
East Georgia Regional Medical Center, LLC
East Georgia Regional Medical Center provides generations of families in the Statesboro area and surrounding communities with quality care, close to home.